Technical Support Team Leader

Technical Support Team Leader (Peterborough)

Are you an experienced technical leader with a passion for quality control and hands-on problem-solving? This is your chance to join a dynamic team within a leading organisation, ensuring top-tier equipment reaches customers in perfect condition. When I spoke to the team, I could see a commitment to excellence and a strong sense of teamwork. This is a workplace where high standards, efficiency, and continuous improvement go hand in hand.

Your Role

As a Technical Support Team Leader, you'll be responsible for overseeing the assembly, inspection, and repair of specialist equipment, ensuring all products meet rigorous quality standards before dispatch. Your day-to-day will include:

1. Leading & Supervising - Oversee the assembly, picking, packing, and quality inspection of Octagon orders.
2. Quality Control & Repairs - Carry out detailed inspections, testing, and repairs of returned products.
3. Stock Management - Ensure stock accuracy with regular cycle counts and annual stock takes.
4. Health & Safety Compliance - Maintain risk assessments, COSHH compliance, and health & safety procedures.
5. Process Improvement - Support operational efficiency through best practices and compliance.
6. Collaboration - Work closely with engineers, quality managers, and warehouse teams to streamline processes.
7. On-Site & Occasional Travel - Conduct product inspections and repairs as required.

What's On Offer?

1. Competitive Salary - 28-30K Dependent on experience
2. Opportunities for Progression - Develop your leadership and technical skills in a hands-on role
3. Supportive Work Environment - Work with a dedicated team that values expertise and efficiency
4. Comprehensive Training - Get the tools and training to excel in your role
5. Health & Safety Focus - A workplace that prioritises employee wellbeing

What You'll Need

1. Previous experience in mechanical engineering, fabrication, or a similar setting required
2. Strong understanding of product assembly, quality control, and stock management
3. Experience using torque wrenches, micrometers, verniers, and other inspection tools
4. Ability to supervise teams while ensuring high-quality and safety standards
5. Previous Welding (MIG) and forklift (Reach Truck) preferred
6. Full UK driving license preferred

Why This Role?

1. Hands-On Leadership - Lead a team and make a tangible impact on product quality
2. Dynamic Work Environment - Work in a fast-paced warehouse with a collaborative team
3. Career Growth - Develop your technical and leadership expertise in a thriving industry

Ready to Apply?

If you're an experienced technical professional looking for a leadership role in a quality-driven environment, we'd love to hear from you! Send your CV today!