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Technical Support Specialist

Subsea7

Inverness

On-site

GBP 60,000 - 80,000

Full time

3 days ago
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Job summary

An established industry player is seeking an ROV Technical Support Specialist to ensure operational readiness and maintenance of Mobile ROV Equipment. This role involves managing maintenance projects, collaborating with various teams, and providing technical assistance across departments. The ideal candidate will have a degree in engineering or equivalent qualifications, along with relevant technical experience in ROV equipment maintenance. Join a dynamic team where you can make a significant impact on the efficiency and reliability of offshore operations. If you are disciplined, self-motivated, and possess strong communication skills, this opportunity is perfect for you.

Qualifications

  • Degree in engineering or HNC with relevant experience preferred.
  • Experience in maintenance and repair of ROV Equipment is essential.

Responsibilities

  • Manage maintenance and support for Offshore Resources Mobile ROV Equipment.
  • Develop and implement preventative maintenance and certification programs.

Skills

Technical Communication
Self-management
Workload Management
Report Writing

Education

Degree in Mechanical or Electrical Engineering
HNC or equivalent in Mechanical or Electrical Engineering

Tools

Microsoft Office
TM Master
SAP

Job description

What will you be doing?

We are looking for an ROV Technical Support Specialist to join Offshore Resources (OR) Fleet & Equipment Department based out of Westhill, Aberdeen, on a full-time, permanent basis.

As part of a team, the role holder will be responsible for the Mobile Equipment Group fleet of ROV equipment. They will ensure that the equipment operates as per technical specification, is maintained as per Subsea 7 maintenance processes, is mobilised with all relevant documentation, and will provide technical assistance when required while the equipment is operational.

Reporting to the Mobile Equipment Technical Support Team Lead, the role will mainly involve the management of maintenance, refurbishment, and upgrade projects of ROV equipment. Good communication lines and collaboration with the Global Equipment Manager, Equipment & Workshop Manager, OR Fleet Management, OR Operations, OR Technical & Engineering, the P&O Regional Management Teams, and key equipment manufacturers/service companies are a key aspect of this role.

This is a varied role but some of the main tasks include:

  • Primary responsibility is for the readiness and support of Offshore Resources Mobile ROV Equipment.
  • Responsible for the development and implementation of company’s preventative planned maintenance and certification programme.
  • Provision of technical assistance to all Company departments on all aspects of maintenance for Mobile ROV Equipment.
  • Assisting in setting annual maintenance budget.
  • Support of equipment maintenance onshore by working with regional workshops, to achieve required work scopes in a timely and cost-effective manner.
  • During all maintenance activities, liaise with and communicate the equipment status to the Mobile Equipment Technical Support Team Lead.
  • The management and maintenance of documentation relating to the safe operation and reliability of equipment, including but not limited to Risk Assessments, Management of Change records, Drawings, Maintenance Instructions, Financial Reports, Specifications, and Photographic Records.
  • Responsibility for direct liaison with primary equipment vendors to ensure maintenance and modification works are carried out in a technically correct manor.
  • To have a working knowledge of Rules and Regulations and ensure ongoing legislative compliance of existing Group Assets.
  • Responsible for keeping accurate records of onshore maintenance performed via designated maintenance system.
  • Any other duties as directed by the Mobile Equipment Technical Support Team Lead.

What experience would we like you to have?

Please note, if you don’t tick all the boxes below but feel you have some of the relevant skills and experience, we’re looking for, please do consider applying. We would encourage you to apply with a CV that highlights your transferable skills and experience.

  • Educated to degree level is preferred although attainment of nationally recognised qualifications such as an HNC (or equivalent) in Mechanical or Electrical Engineering would be acceptable if combined with suitable experience.
  • Relevant onshore/offshore technical experience in the maintenance, repair, or manufacture of ROV Equipment.
  • Clear and effective oral and written communication skills.
  • Computer literate with a good working knowledge of Microsoft Office.
  • Ability to self-manage and work under own initiative.
  • Disciplined and systematic approach to workload management with proven ability to prioritize tasks.
  • Proven ability to collate detailed technical reports, plans, & specifications.
  • In depth technical working knowledge of maintenance systems such as TM Master or SAP.
  • Previous experience of drawing interpretation/validation and responsibility for key documentation approval and management.
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