Technical Support Engineer

Technical Support Engineer required by a leading provider of Satellite Communications. Our client has a global presence including offices in 10 countries and has 250 staff globally. Our client is debt-free, in a financially strong position, and continues to grow their operations further. There is an excellent opportunity to learn more about satellite constellations such as Starlink by Space X from Elon Musk and Kuiper by Amazon!

This role will involve supporting customers over the phone and face to face and helping to resolve their IT/Technical/NOC/Satellite issues. Good problem-solving skills are required for this role.

Essential Skills and Experience:

1. Network Operations or NOC experience gained within a MSP / Satellite / Telecoms / MOD
2. Customer service or customer support skills and experience - demonstrated in previous roles.
3. Professional qualifications such as Cisco CCNA or Juniper JNCIA are highly desirable.
4. Must be willing to work on a shift pattern of 4 on and 4 off including covering days and/or nights with hours from 8-8. Must be flexible to work days and nights.

Company Benefits:

1. 253 hours of Annual Leave + Bank Holidays
2. Shift Allowance of 3.5k
3. Sponsored Personal Pension Plan - up to 7.5%
4. Free Life Assurance x4 Annual Basic Salary
5. Free Private Medical Insurance (Single Basis)
6. Free Parking

Apply Now

How do you like the sound of this role? Are you ready to take the next great job in your career - Simply apply for this role - and we will respond to your application within 24 hours.