Technical Services Representative

We are looking for Technical Services Representative to join our team in London. In this key role you will assist and support in the development of new and existing business with customers by the provision of a high level of technical expertise to maintain and improve the Company’s technical reputation and high standards of support by Technical Services. Ideally located within South London as the customer visits will be around London and East Anglia.

Qualifications

• Technical background and knowledge of products desirable
• Paint Laboratory / Paint application experience an advantage
• Nace/ICorr accreditation beneficial
• Customer service excellence
• Knowledge of O&G/HVI segments and competitor products would be beneficial
• Analytical background and experience
• Ability and willingness to travel the majority of the time for customer visits, including some overnight stays

Our offer to you…

• Competitive compensation programme
• Company Bonus plan
• Cash Plan medical
• Career growth opportunities in a truly international environment
• Innovation leaders in the protective coatings industry
• Sherwin Academy offers continuous training programmes for all seniority levels
• Attractive wellbeing, mental health, women & inclusion and ID&E programmes

Responsibilities

• Provide support to specified projects across the business, working to agreed timescales and maintaining a high level of technical expertise
• Support the business units in the development of existing and new business
• Provide technical support to customers within realistic timescales
• Investigate and resolve all types of customer complaints
• Carry out trials of products for customers
• Provide technically correct and accurate reports, literature and specifications
• Maintain and update management systems
• Travel to customer sites as and when required in order to resolve issues or queries locally
• Ensure all work is carried out to a technically high standard