Technical Services Engineer

Technical Services Engineer

Application Deadline: 28 February 2025

Department: Planning & Engineering

Employment Type: Full Time

Location: AAG Defence Services

Description

Job title: Technical Services Engineer
Reports to: Engineering Planning Manager
Location: BZZ

Atlantic Aviation Group
AAG Defence Services is a MAA Part 145 Approved Maintenance Organisation (AMO) based in RAF Brize Norton, UK. We work in partnership with Airbus Aerospace & Defence to supply dedicated MRO services, including heavy and line maintenance, to the Royal Air Force’s fleet of A400M Atlas aircraft. Our committed and flexible team of over 100 engineers and management are based at RAF Brize Norton in a dedicated 24,000m², three-bay facility designed to optimise the maintenance of the aircraft. AAG Defence Services is a subsidiary company of Atlantic Aviation Group.

Job Purpose
Responsible for assisting with the coordination of aircraft maintenance and customer coordination, whilst also maintaining a high level of technical support to the shop floor and our customers regarding aircraft technical queries. This ensures that the performance of maintenance on the A400M fleet is carried out in a safe and efficient environment, providing a service to our customers that meets and exceeds the deliverables for the project.

Key Responsibilities

• Provide technical support and interface with Airbus Military UK, third-party suppliers, and subcontractors, ensuring robust communication links for technical issues.
• Oversee technical requirements at the pre-input and production control processes, ensuring efficiency and robustness.
• Monitor and report on activities as requested by management.
• Foster positive, collaborative, and effective relationships with all internal departments and support the development of good customer and service provider relationships.
• Implement best practices, ideas, and techniques to account for the complexity of the project, developing robust communication processes and continually improving outputs.
• Ensure compliance with general and technical company procedures.
• Support internal and external audits, providing solutions to issues and findings as they occur.
• Manage Technical Queries, including Tech assist function within AMOS and TQN register updates, ensuring follow-up actions are completed.
• Conduct technical reviews and quality checks of Damage reporting data.
• Request and review content of technical data.
• Manage third-party suppliers for repair processes.
• Drive continuous improvement initiatives within the department.
• Create part numbers in the AMOS Database.

Health and Safety

• Understand individual operational safety and security responsibilities.
• Be aware of personal health and safety and the health and safety of others at work, including management responsibilities as required by the H&S Manual.
• Be aware of aviation safety responsibilities regarding the AAGDS Safety Policy, including management responsibilities as required by the Safety Management Manual.
• Be aware of aviation security responsibilities regarding the AAGDS Security Policy.

Essential Skills and Qualifications

• Ability to work effectively in a team.
• Ability to work unsupervised when required.
• Good awareness of aviation safety.
• Good communication skills.
• Must have served a recognised technical apprenticeship or training.
• Aircraft maintenance experience.
• At least 3 years working in a technical department where a level of technical support was performed.
• Demonstrated understanding of the maintenance production process.
• Exposure and experience with AMOS or other integrated aircraft maintenance systems is advantageous.
• Must have a UK driver's licence and be capable of holding and maintaining Airbus Military UK SC and Disclosure Scotland CRC certification.
• Experience of maintenance data.
• Knowledge of aircraft legislation and regulations.
• Knowledge of technical documentation and drawings.
• Experience with Stores and logistics processes is advantageous.

Our Core Values

As a growing and ambitious organisation, we are always interested in speaking to individuals about their next career move. If this is not the right position for you but you would still like to find out more about working for Atlantic Aviation Group, please contact us.

Equal Opportunities Employer

Atlantic Aviation Group is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. As an equal opportunity employer, we will consider all suitably qualified applicants regardless of nationality, religion, ethnic origin, gender identity or expression, religion or beliefs, age, sexual orientation, or disability. We value your passion, energy, and creativity.

We provide a people-focused environment with a strong sense of community, where individuals feel safe, valued, and engaged. We are committed to accommodating individuals with disabilities through our recruitment process and encourage any candidates to tell us about any adjustment requirements.

Agencies

Atlantic Aviation Group does not accept unsolicited CVs from third-party recruitment agencies without a written agreement. We are not responsible for any fees related to unsolicited CVs and no fee will be paid should the candidate be hired by Atlantic Aviation Group.

Data Privacy

Our full data privacy notice outlining how data will be processed as part of the application procedure for applicable locations is available here: Privacy Policy – Atlantic Aviation Group.

By submitting your application, you are agreeing to our use and processing of your data as required.

About Atlantic Aviation Group

Atlantic Aviation Group is an independent aviation solutions company providing comprehensive maintenance, modification, and support services to operators around the world. Our services include Part 145 Maintenance Repair and Overhaul (MRO), Part CAMO, Part 21J Design Services, and Part 147 training solutions across two facilities in Shannon, Ireland.