Technical Service Chemist

A multi-national and leading speciality chemical business based in Berkshire is currently seeking a Technical Service Chemist to join their innovative team on a permanent basis. You will take a primary focus into the delivery of solutions for customers by understanding their needs & applications and offering technical advice/feedback for related R&D projects.

Responsibilities

1. Begin to develop deep understanding of industry test requirements, customer test requirements, and associated specifications.
2. Develop, organise, and execute plans to meet the customer’s technical needs and wants in consultation with Sales/Marketing/Business.
3. Support the management of projects with CTS stage gate process utilising Accolade software.
4. Understand and comply with the company’s safety, quality, and ethics policies and procedures.
5. Assist in providing proactive customer specific solutions support and guidance through effective and insightful face-to-face and written communications.
6. Develop and may deliver presentations to internal and external customers.
7. May investigate and resolve routine customer concerns under supervision of manager.
8. Interface with CTS R&D, OEM Sales, and Marketing to gain an understanding of current and future market trends, requirements, and applications.

Requirements

1. You must be BSc/MChem/MSci qualified in chemistry or related subject from a recognised leading university.
2. A motivation to work outside of the laboratory and develop skills relevant to delivering technical service.
3. Timely decision making using a mixture of analysis, experience, and judgment; sometimes with incomplete information under tight deadlines with appropriate risk authority and transparency.
4. Has knowledge of general business model practices and procedures. Understands how the actions and output of the role impacts the business and others.
5. Possess excellent communication skills in order to build rapport and connections with customers/clients.

£Salary offered is competitive in line with level of experience + excellent company benefits.