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Technical Sales Order Processor

Austin Fraser

Leeds

On-site

GBP 25,000 - 35,000

Yesterday
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Job summary

An established industry player is seeking a dedicated Technical Sales Order Processor to join their dynamic team in Leeds. This role is crucial for ensuring exceptional customer service by accurately processing orders and providing technical support. The successful candidate will work closely with internal departments to enhance customer satisfaction and manage queries effectively. With a competitive salary and a supportive work environment, this opportunity offers a chance to grow your career in a reputable company known for its commitment to quality. If you have a passion for customer service and a keen eye for detail, this role is perfect for you.

Benefits

Competitive salary and benefits package

Early finish on a Friday

On-site parking

Supportive work environment

Company related bonus

Career growth opportunities

Qualifications

  • Proven experience in order processing roles with a focus on customer satisfaction.
  • Strong organisational skills and attention to detail are essential.

Responsibilities

  • Process customer orders accurately and manage complaints effectively.
  • Provide technical support and liaise with internal teams for order fulfilment.

Skills

Organisational Skills

Attention to Detail

Customer Service

Technical Support

Teamwork

Tools

SAGE

SAP

Computer Applications

Job description

The Technical Sales Order Processor role is pivotal in providing exceptional customer service by processing customer orders and offering technical support to clients. The role will also require the successful candidate to liaise closely with internal departments to ensure customer satisfaction.


Client Details

Our client is a reputable player in its industry, with a strong market presence. They are recognised for their commitment to quality and customer satisfaction. Their dedicated team in Leeds continues to drive the company's success.


Description
  1. Accurately process customer orders into the system.
  2. Place orders with suppliers.
  3. Provide technical support to customers as required.
  4. Liaise with internal teams to ensure order fulfilment.
  5. Manage customer complaints and queries effectively.
  6. Maintain and manage a database of customer orders.
  7. Work collaboratively with the sales team to meet targets.
  8. Continuously improve knowledge of products and services.
  9. Provide after sales support to clients and customers.
Profile

A successful 'Technical Sales Order Processor' should have:

  1. Proven experience of working in an order processing role.
  2. Excellent organisational skills and attention to detail.
  3. Knowledge of SAGE or SAP would be advantageous.
  4. Proficiency in relevant computer applications.
  5. The ability to work effectively within a team.
Job Offer
  1. A competitive salary and benefits package.
  2. Early finish on a Friday.
  3. On-site parking.
  4. Opportunity to work in a supportive and professional environment.
  5. Company related bonus.
  6. A chance to grow your career with a leading company.
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