Technical Sales Engineer

Who are we?

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are now looking for a colleague to join our team in Southampton, UK as a Technical Sales Engineer.

Position Summary

You will provide technical support Sales for Integrated rack solution (IRS) and Avocent (ITS) products and solutions. You will be responsible for the development of technically and price competitive applications for IRS and ITS products to fulfill customer requirements where standard products do not fit.

What you'll do? As a key team player, your responsibilities include:

1. Technical support:
   1. Review RFQs and identify customer requirements/specifications
   2. Provide sales and pre-sales support with technical support of product specifications and applications
   3. Standard product selection based on customer requirements
   4. Coordinates with factory engineering departments for specific technical requests
2. Special applications - Configure-to-Order (CTO):
   1. Configure solutions in Configure-One (C1) where standard products do not fit
   2. Define feasibility and costs of solutions/products
   3. Integration, coordination and support the internal pre-sales and/or external suppliers
   4. Prepare relevant technical documents
   5. Internal support for project management team and sales
   6. Presentation/explanation of solution to sales organization
   7. Interact with Engineering and Manufacturing once customer order is received

• Manage the relationship between Sales teams and the Line of Business
• Create product and application presentations for customers and consultants
• Provide technical trainings to sales teams
• Work with Product Management and Sales teams to feedback on issues with current products and provide input around new products
• Constantly monitor the market for trends and competitor activities
• Support local quality management audits (e.g. ISO9001/14001)
• Support that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself

What makes you successful? Bring your passion and expertise with:

• School Background: engineering background or equivalent education with proven field experience
• Previous working experience: experience in IRS and "out of band" products, especially for Datacenter or equivalent
• Solid experience matured in adjacent markets and in similar positions
• Language skills: fluent English written and verbal is required
• Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation
• High focus on customer needs
• Practical experiences with integrated rack solutions products
• Experience in quoting/proposing/installing/ managing projects
• Disciplined, self-motivated and proactive
• Able to combine long term and short-term goals by setting priorities
• Organizational skills and familiar with a decentralized environment but at the same time able to work in a team
• Ability to interact with all levels within the organization from entry level to executive
• Proficient in using C1 and Oracle Sales Cloud
• Experience with AutoCAD or similar CAD systems
• Well informed on standards and contractual regulation issues

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:

• Safety
• Integrity
• Respect
• Teamwork
• Diversity & Inclusion

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers.