Technical Sales Engineer

Job Description

Are you passionate about shaping the future of security solutions? Do you thrive in an environment that values innovation and teamwork? If so, acre security is the place for you! Join us in making the world a safer place, one innovation at a time.

Position: Technical Sales/Sales Engineer (TDS)

Location: London, UK/Remote

A Bit About Us:

At acre, we're not just creating security solutions; we're crafting peace of mind. Since our inception in 2012, we've been at the forefront of innovation in access control, visitor management, and intrusion software. Join us in our mission to provide top-notch security solutions globally.

Role Summary:

We are seeking a talented Technical Sales/Sales Engineer (TDS) to join our dynamic team and support acre’s sales efforts in the UK and EMEA regions. In this role, you’ll collaborate with key end-users and the sales team on solution design, pre-sales activities, vertical-specific campaigns, and customer demos. You will also advise internal and external stakeholders on technical architecture, integration, and cloud solutions. Each Sales Engineer is assigned a specific territory but works closely with the broader pre-sales team to support all acre markets with our leading Workplace & Access Control solutions.

What You’ll Do:

In addition to the above, you’ll focus on the following:

• Advise clients on technical requirements, ensuring proposed solutions meet both current and future needs.
• Provide technical guidance throughout the sales process, including pre-sales consultation, proposal creation, and client workshops.
• Identify and document potential solutions, collaborating with Product and R&D teams on proposals for new features and integrations.
• Support bidding teams with tender responses, INFOSEC and cloud assessments, and provide architectural guidance for smooth customer onboarding.
• Scope customer requests related to cloud infrastructure, APIs, and integrations, ensuring solutions align with technical capabilities.
• Engage key customers, collaborating with sales to strengthen relationships and close strategic opportunities.
• Work with operations and project teams to ensure a seamless handover from sales to delivery, addressing technical challenges as needed.
• Represent the company at industry events, maintain CRM accuracy, and draft Statements of Work (SOWs) to support customer needs.

What You'll Need to be Successful:

• Holds a degree in Engineering, Technical Sales, or Computer Science, or equivalent experience in security systems manufacturing or integration.
• Brings 3-5 years of experience in electronic security systems, with strong skills in solution design, system support, and maintenance.
• Skilled in web applications, databases, networking, REST APIs, SQL, and information security protocols.
• Deep understanding of software development, cloud computing, and architecture design, including microservices, containerization, and event-driven architecture.
• Experienced with SSO (SAML, OAuth), Enterprise IT frameworks (e.g., SCIM, IPaaS), and device management platforms like AirWatch and Microsoft InTune.
• Adopts a consultative sales approach, skilled in creating technical documentation, system diagrams, and client-focused solutions.
• Demonstrates a proactive, strategic mindset with a focus on achieving results, adaptability, and an entrepreneurial attitude.
• Excellent communicator with expertise in CRM management, planning, and simplifying technical concepts for diverse audiences.

What You’ll Get From Us:

We strive to do more than just match your ambitions. Whatever role you’re looking for, you’ll have access to a range of exciting opportunities when you join acre:

• Break the mold--Contribute to ground-breaking solutions that redefine our industry. Join a team of disruptors that push boundaries and challenge the status quo.
• Collaborate with the best--Work alongside a diverse and talented group of industry experts, engineers, and visionaries. Together, we’ll inspire you to new heights.
• Make an impact--Help us create a safer world for everyone. Contribute to pioneering security initiatives and technologies that make a real difference to the people we serve.
• Grow and evolve--Access a range of learning opportunities. From training programs and mentorship initiatives to industry conferences, you’ll have everything you need to advance your career.
• Join a supportive community--Thrive in a supportive and inclusive culture that encourages collaboration, champions initiative, embraces new perspectives, and gives everyone a voice.
• Get recognized for your work--We offer competitive compensation packages, performance-based incentives, and a range of benefits that reward you for your dedication.

Joining acre isn't just a job; it's an invitation to a dynamic, forward-thinking community. Come join us if you're ready for a company that values innovation, customer-centricity, resilience, and unity – a place where your skills meet limitless possibilities.