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Technical (Quality) Manager

ardo

Ashford

On-site

GBP 40,000 - 70,000

Full time

23 days ago

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An established industry player is seeking a Technical Manager to oversee the technical department's daily operations in food manufacturing. This role is pivotal in ensuring compliance with food safety standards while managing key customer accounts and addressing technical demands. You will lead a team, develop a food safety culture, and maintain quality management systems to ensure product excellence. With a focus on continuous improvement and cost control, this position offers a unique opportunity to contribute to the growth of the business while ensuring the highest standards of quality and safety in food production. If you are passionate about food safety and quality assurance, this role is for you.

5+ years in food manufacturing or quality assurance.
Relevant certifications like HACCP and Food Safety Level 3 or 4.

Manage technical department ensuring compliance with food safety standards.
Oversee key accounts and manage customer complaints effectively.

Food Safety Compliance

Quality Assurance

Technical Management

Customer Relationship Management

Auditing

Degree in Food Science

Degree in Food Technology

Degree in Microbiology

QMS System

Integrated Pest Management System

Your Scope

Main Purpose
To manage the day-to-day function of the technical department, ensuring products are manufactured to food safety standards, in a food safe environment that complies with the relevant legislation, standards and customer expectations. To be customer facing and being a point of contact for key accounts to help manage the technical demands from our customers and contribute to the growth of the business.

Team Development - ensure the technical team is coached and developed to have the range of right skills and experience to meet the needs of the business this may require departmental re-structuring to meet requirements of the business.

Management of Non-Conformances & Customer Complaints - ensure finished product quality and safety are maintained and out of specification product is not released to the customer.

Integrated Pest Management System - maintain and review an integrated pest management system to ensure that the business can demonstrate its compliance.

Management of Customers - managing key accounts through the relevant technical contacts to cover audits queries and new specifications as well as being a key driver for new business onboarding.

QMS System - maintain and review QMS system to ensure that the department operates efficiently, and the business can demonstrate its compliance.

Food Safety Culture - to create an environment where following technical policies, processes and procedures is easy and common place.

Cost Control - to effectively manage set budget ensuring that the costs are not negatively impacting the Company budget as well as managing stock provisions and products for re-work.

Your profile

A degree in Food Science, Food Technology, Microbiology, or a related field.
Relevant industry certifications, such as:
HACCP (Hazard Analysis and Critical Control Points)
Food Safety Level 3 or 4
5+ years of experience in food manufacturing, quality assurance, or technical management.
Proven track record of managing audits, supplier approvals, and food safety compliance.
Knowledge of product development, food safety legislation, and quality control processes.

We offer

Competitive

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