Technical Project Manager - Apple Online Store

Technical Project Manager - Apple Online Store

London, England, United Kingdom

Corporate Functions

At Apple, we rely on our employees’ diverse backgrounds and perspectives to foster innovation through great ideas to surprise and delight our customers. And great ideas can come from anywhere. Will that next great idea come from you? At the Apple Online Store (AOS), its Engineering team is responsible for the global eCommerce platform that serves millions of customers around the world. We are a team highly skilled Project Managers, Software Engineering Managers, Engineers, Product Owners, and Analysts based in Cupertino, London, and Singapore. The Apple Online Store team in London is looking for an exceptional Technical Project Manager with substantial experience in delivering complex software development/engineering projects using Waterfall, Agile, or Iterative software development methodologies. The successful candidate will need to be an experienced, proactive, results-oriented project manager with a track record of success in managing web-based, transactional application development. A substantial part of the role will require close engagement with Project Management, Engineering, and Product Management teams based in Cupertino.

Description

The ideal candidate in the role is expected to establish and drive assigned projects, either as outright owner of the project or an assigned subproject on a larger programme with a view to manage a number of PMs in the demand generation PM team. They will take ownership for the success of the project deliverables, both in terms of project delivery and business outcomes, including:

1. Establishing a close working relationship with business owners and stakeholders, understanding their immediate requirements as well as future programme roadmaps.
2. Creating project documentation in accordance with the appropriate methodology for technical and business audiences.
3. Managing IT teams, offshore development teams, and third parties to deliver cross-functional software features and enhancements against the schedule and budget.
4. Becoming a valuable part of the global AOS Project Management team.
5. Working closely with the team members to ensure that the team has a clear view of project progress and resource usage across the portfolio.
6. Managing expectations of key stakeholders – taking a clear interest in the success of the project outcomes, not just the technical delivery.
7. Being an active member of the EMEIA AOS Team, supporting colleagues and peers to help achieve Apple’s overall goals and those of the team.
8. Playing effective roles in hiring and onboarding new team members.

Minimum Qualifications

• Background in eCommerce, with a strong understanding of the processes, functions, and challenges of the end-to-end customer journey including payments, logistics, and delivery.
• Demonstrable experience in working with projects in an international organisation within a technical environment with globally dispersed business and IT stakeholders.
• Understanding of different project management methodologies, internet-based application development, and software development terminology and project life-cycles.

Key Qualifications

Preferred Qualifications

• Excellent communication, presentation, organisational, and writing skills.
• Experience of working successfully with a mix of permanent, contract, and offshore resources.
• A structured approach to stakeholder engagement and planning communications including a meticulous attention to detail and a focus on excellence.
• Experience of working closely with business and technology functions to develop accurate resource estimates, plans, and monitor them during the project lifecycle and flexible attitude and willingness to take on new challenges.
• Bachelor's degree in a related field, which may include Computer Science, Business, or Engineering, preferred. PMP, PgMP, CAPM, Prince2 and/or comparable project management certifications highly desirable.