Technical Project Manager

Location: UK

We are looking for a Technical Project Manager to become an integral part of our Professional Services team, project managing new and existing technical client projects to deliver an exceptional Ometria experience.

Who are we?
Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey.

Our solution combines the data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.

Ometria's proven approach to accelerating revenue - our Retail Success Model - is a first-of-its-kind data science model for driving CRM growth in retail. It combines four proprietary AI algorithms that analyse a retailer's CRM performance and deliver a bespoke marketing plan for reaching their revenue goals.

We are trusted by the fastest-growing retail brands in the world such as Steve Madden, MADE.com, Hunter, Rhone and Pangaia.

We have a team of over 130 Ometrians based in London, US and Southampton and we have raised over $70M from leading venture capital funds across the world such as InfraVia Capital Partners and Octopus Ventures.

What will you be doing?
Joining a growing Professional Services department, you will be responsible for coordinating the technical onboarding of our platform, as well as managing existing client projects.

Our projects team is very hands-on and you will get involved with the technical side of integration projects, including debugging data flows and API integrations, so this is a great opportunity for you to build on your technical knowledge.

Day to day you will prepare and present detailed project and integration plans with timelines and deliverables to clients, and ensure that internal teams are aligned on the plan. You will be the main point of contact at Ometria, guiding them through their responsibilities in the process as well as coordinating internal teams; liaising with Support, Customer Success, Sales and Engineering.

What kind of people do well in this role?

• Experienced: You have experience managing multiple technical projects - with knowledge of:
• API integration with REST API and experience of Postman
• Javascript tagging
• Database concepts and data design
• Debugging data flows
• Excellent communicator: You have exceptional writing skills and can communicate technical information in a clear, concise way to a variety of stakeholders - from CMOs to Developers. You know how to make clients happy and go out of your way to do so.
• Incredibly organised: You are able to juggle multiple tasks at the same time, and can both prepare and execute very detailed project plans.
• Data-driven: You're comfortable working with big data sets and are able to manipulate these to pull interesting insights using tools such as Excel/Google Sheets.

Why join Ometria?
One of our values is "It's awesome to be here", here are some of the reasons we love working here:

• Team of amazing people: We are committed to hiring the right people and maintaining our culture as we grow.
• Making sure you'll have an impact: We're solving interesting challenges and you'll have a say in how we solve them.
• Supporting learning and development: We're in this together and want you to become the best and feel supported as you do so. We want all Ometrians to be able to continually learn and grow in their roles, with our development fund we make sure the team has the tools they need to excel.
• Going above and beyond to help each other. We're all part of the bigger picture. We love helping each other to thrive and celebrate success together.

The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment.

We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Benefits

• 30 days holiday + 1 day on your birthday (plus bank holidays)
• Health Insurance (Bupa)
• Mental Health Support (Spill, Calm)
• Cycle to work scheme
• Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management
• Industries: IT Services and IT Consulting