Technical Programme Manager - Retail Media Experience

Technical Programme Manager - Retail Media Experience

About the role

About the Tesco Retail Media Team

The Retail Media team has established a Media estate that drives significant benefit to Tesco, our customers and to suppliers.

Through the creation and management of Media opportunities within core online journeys, we can bring product inspiration to our customers, give suppliers the chance to reach customers with relevant and personalised Media propositions, and in turn drive profit for Tesco.

Aligning our Digital journeys around both a strong customer experience, and a shopping journey complimented by Media, will ensure ease of use is complimented by bringing inspiration and variety in to the journey.

Collaboration is at our heart, as we partner closely with our Online business to look for opportunities to evolve our Media journeys. In doing so, we can provide inspiration for our customers and drive relevancy and personalisation in the shopping experience.

This role is an opportunity to work in our UK Retail Media organisation, driving and supporting change across our customer journeys, and enabling ambitious goals across both Media and our Online teams - It directly supports aspiration to grow sustainable Media revenue.

Joining us means playing a part in defining; building and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come.

If that sounds exciting, then we'd love to hear from you.

This position will be based in the UK - Farringdon, London.

This role will report to the Lead Technical Programme Manager within the Tesco Retail Media organisation.

You will be responsible for

As a Technical Programme Manager, you will deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. You will work collaboratively, influence Product, Engineering and business colleagues and lead the programme to deliver value quickly and often.

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role's key responsibilities and measures:

• Lead and deliver programmes with multiple business and technical risks that will impact the success of key Tesco business priorities.
• Manage development: resources, influencing technical direction and coordinating the development of Technology and business facing products.
• Define and track performance against customer and business KPIs.
• Manage Risks and Issues and influence multiple dependent teams.
• Establish new or improve existing delivery methodology to deliver the programme goals.
• Create and track a plan to deliver the programme goals, including the technical implementation plan. Own the release plan and stakeholder communication and weekly Governance.
• Understand trade-offs in delivery, using experience and influencing skills to drive consensus with our Business, Technology and Engineering teams to obtain the best value and solution.
• Able to foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations.
• Act on opportunities to adopt trends and new concepts in programme and product delivery.
• Able to understand and drive a technical architecture to foresee the impact on dependencies, delivery timelines and implementation plans.
• Have good knowledge of System, Software and Data engineering and implementations best practices to appreciate delivery challenges.
• Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery.
• Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions.
• Collaborate with the Product and Engineering teams to define annual budgetary requirements.
• Build positive relationships with suppliers & external stakeholders to deliver software or professional services.
• Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership.
• Take a leading role in the recruitment process and make final recruitment decisions.
• Lead other TPMs in the team and coordinate their plans into wider programme plan.
• Play an active leadership role in the TPM guild and community - proactively influencing capability and capacity planning for TPMs.
• Have influencing skills using documentation and presentations as tools to find alignment across Technology and Finance stakeholders.

You will need

An ideal candidate must have demonstrated below key skills in their current and past roles:

• A knowledge of Agile methodology and a record of producing positive change in teams.
• A proven track record of delivery of complex technology across multiple teams and influencing product, engineering, and business colleagues.
• Working effectively with and leading multi-disciplinary teams and understanding how to contribute to all phases of the software development lifecycle.
• Thinking at a conceptual level across several platforms.
• Ability to articulate complex concepts to a diverse audience.

Additional relevant experience:

• Have a proven record of accomplishment in delivering technology across multiple teams in multiple geographies.
• Have experience of building credible relationships and influencing senior management & leadership teams.
• Flexibility, ability to plan and organise, responsiveness, creativity, self-starter.

What's in it for you

We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Buy holiday salary sacrifice scheme (for salaried roles).
• Private medical insurance.
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution.
• Life Assurance - 5 x contractual pay.
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave.
• The right to request flexible working from your first day with us.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online.
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.