Technical Product Owner - App

ENGINEERINGUK; Crawley; Hybrid; GBP 40,000 - 80,000; Full time

Job description

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Job Details

• Hours: Full time, 37.5 per week, Monday - Friday.

• Location: Hybrid remote working, with 3 days a week in our VHQ, Crawley based on operational requirements.

• Contract: Permanent

• Closing Date: 18th April 2025

In a nutshell

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. We are seeking a dynamic and detail-oriented Technical Product Owner - App to join our team. In this role, you will play a pivotal role in driving the technical strategy and execution for Virgin Atlantic's mobile app platforms supporting both flights and holidays experiences. You will ensure the delivery of robust, scalable, and user-friendly mobile solutions that delight customers and enhance the Virgin Atlantic brand. Collaborating with cross-functional teams both onsite and offshore, you will balance the needs of mobile app architecture, platform integration, and user-centric design to deliver seamless and innovative customer experiences. You will act as the bridge between mobile app development and business goals, owning the app platform roadmap, enabling technologies, and integrations.

Day to day

Some of your key responsibilities will be:

1. Define and manage the app platform roadmap, aligning it with the organisation's business objectives.
2. Ensure robust mobile app architecture and infrastructure to support evolving digital products and services.
3. Collaborate with engineering teams and partners to design scalable, high-performing mobile solutions.
4. Lead integration efforts to unify mobile app platforms with backend systems for a seamless customer experience.
5. Develop and maintain a clear mobile app technical product vision and strategy, ensuring alignment with business priorities.
6. Manage and prioritize a backlog of app-specific technical and functional requirements to maximize customer and business value.
7. Optimise app-specific features and functionality to ensure exceptional performance and user experience.
8. Define and monitor mobile app performance KPIs, including load times, crash rates, and app store ratings.
9. Generate regular reports to communicate app development progress, challenges, and successes to stakeholders.
10. Act as the primary liaison between mobile app development teams, business stakeholders, and external partners.
11. Facilitate communication to ensure alignment on app product goals, timelines, and deliverables.

About you

Are you a capable product owner and excellent communicator looking for an opportunity in an exciting industry where you can grow and thrive? If so, we want to hear from you! The skills and experience we are looking for you to bring are:

1. Proven experience in a Technical Product Owner, Product Manager, or similar role in mobile app platforms.
2. Strong understanding of mobile app architecture, APIs, and enabling mobile-specific technologies.
3. Experience in managing mobile app product roadmaps and backlogs in an Agile environment.
4. Proficient in app development concepts, including native (iOS, Android), hybrid frameworks, and associated app store processes.
5. Strong communication skills, with the ability to translate complex technical concepts into clear business language.
6. Experience in defining and tracking mobile-specific metrics such as app performance, crash rates, and customer retention.

Company

Richard Branson founded Virgin Atlantic in 1984 with the intention of shaking up the aviation industry. Since then, we’ve grown from a small team, one 747 plane and a single route, to a global network that employs thousands of wonderful people worldwide.

We’re not just your average airline. We’re a family-centric one who recognises togetherness as a hugely important aspect of life. We support and care about our employees and their families, which makes Virgin Atlantic a special place to work and the long-haul airline our customers fall in love with.

When it comes to our people, they’re a passionate lot, united in creating something different. It’s always been like this. It’s in our DNA, and it was ignited within us from the moment we started flying. So, step on board, get ready to find your purpose, embrace your human spirit and let it fly.