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Technical Onboarding Lead at High-Growth e-Commerce SaaS Scale up
Grey Matter Recruitment
London
On-site
GBP 80,000 - 100,000
Full time
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Job summary
Join a fast-growing, innovative company as a Technical Onboarding Lead, where you will shape and lead onboarding operations for an exciting eCommerce SaaS platform. This role offers the chance to work with a dynamic team, driving technical discovery and ensuring seamless integration for clients. You'll be at the forefront of transforming the eCommerce landscape, collaborating cross-functionally to troubleshoot and enhance customer experiences. If you're passionate about technology and eager to make an impact in a hyper-growth environment, this opportunity is perfect for you.
Qualifications
- Experience in technical onboarding for B2B SaaS products, ideally in eCommerce.
- Proficiency in API development and integration with ERP systems.
Responsibilities
- Lead technical onboarding and integration for new customers.
- Develop scripts for data transformation and migration.
Skills
Job description
Fantastic opportunity to shape and lead technical onboarding operations with a hyper growth eCommerce scale up.
Company
- Fast-growing, innovative company transforming the SaaS e-commerce tech landscape. Their all-in-one platform helps brands scale globally
- Backed by top Investors and a co-founder with excellent IPO track record
- Innovative E-Commerce SaaS platform improving sustainability for the industry
- One stop solution for all eCommerce operations
- Experienced leadership team
The Role
- Technical discovery and consultation with onboarding customers
- Responsible for technical set up and integration with the full product suite
- Develop scripts to transform data and handle migration between systems
- Lead cross functional collaboration to identify and troubleshoot any platform/integration issues with new customers
Desired Skills & Experience
- Technical onboarding/implementation experience with a B2B SaaS product (preferably eCommerce)
- Experience working with ERP, API’s and eCommerce platforms
- Ability to build API’s to retrieve and export data between systems
If you feel you have the relevant experience please reply to this advert or email your CV to jim@gmrecruit.co.uk
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