Technical Hardware Support - Billingham - YourParkingSpace

Description

We are seeking a driven Technical Hardware Support specialist to join our team in Billingham, UK.

If you're a tech-savvy problem-solver with strong communication skills and a desire to contribute to a rapidly expanding company, this could be your ideal role. We offer a competitive salary, excellent benefits, and the chance to work in a collaborative, innovative environment.

About YourParkingSpace

YourParkingSpace is the UK's fastest-growing parking technology provider, dedicated to making parking effortless for drivers and maximising revenue for space owners. We have recently merged with Flowbird/EasyPark to become a global transport solutions provider.

Main Responsibilities

1. Identify and report technical faults on ANPR cameras, kiosks, and barriers across the UK & Ireland.
2. Coordinate deployment of equipment for installation and maintenance teams.
3. Collaborate with internal teams regarding client expectations and KPIs.
4. Manage installation requirements and keep all parties informed.
5. Oversee equipment maintenance, fault reporting, and engineer dispatch.

Requirements

1. Computer literate to an intermediate level.
2. Able to work weekends on a pro rata basis (every 1 in 3).
3. Strong communication and troubleshooting skills.
4. Multi-tasker with the ability to prioritise workload to deliver to customer expectations.
5. Demonstrated ability to work independently and remain motivated.

What's in it for you?

Professional growth & development opportunities

24 days annual leave (increasing with service to 27) plus your birthday off

Comprehensive benefits (EAP, health cash plan, tech/cycle schemes, gym membership, retail discounts, and more)

Be part of a company where there are no limits. If you work hard and want to achieve big things, this is the place for you.