Technical Engineering Manager - Electrical

Technical Engineering Manager - Electrical

Posting Start Date: 13 Mar 2025

Location: Norwich, Norfolk, GB, NR4 7UY

Contract Type: Full Time

Technical Engineering Manager - Electrical
Serco Health– Norfolk & Norwich University Hospital

Band 4: Permanent / Full Time
£46,201 - £53,753 pa + On-Call Allowance + Excellent Corporate Benefits Package

Here at Norfolk and Norwich University Hospital (NNUH), Serco delivers a critical facilities management solution, with the aim of providing an exceptional service that continues to improve patient outcomes and reduces costs for our NHS partners.

Reporting into the Operations Managers, a unique opportunity has become available at NNUH for an Electrical Technical Manager responsible for overseeing the delivery of all electrical maintenance services throughout the site, across a wide range of plant and equipment to include but not limited to High Voltage and Low Voltage Distribution Systems, Generators and Back Up Systems, Combined Heating & Power, Ventilation Systems, Building Management Control System, Fire Alarms, Nurse Call, UPS, Refrigeration, Lifts etc.

You will work with and alongside the Mechanical & Building Engineering Technical Managers and be responsible for a team of approximately 30 staff to include Engineering Officers, Supervisor, Technicians, Craftsmen and Maintenance Assistants, overseeing the management of the day-to-day maintenance service, with involvement in small and lifecycle works. All in line with operating policies, procedures, contractual compliance and contractual Key Performance Indicators.

For this key leadership role, we are looking for a highly motivated, flexible, customer focused and pro-active individual with strong people management skills alongside proven experience and knowledge of electrical infrastructure, systems, plant and equipment to join our team where you will:

• Manage and lead the Electrical service delivery in line with contractual obligations.
• Manage and maintain compliance to appropriate legislation, standards and guidance.
• Ensure all relevant statutory inspections etc are carried out in line with requirements.
• Manage departmental performance and individual performance.
• Carry out all aspects of people management.
• Manage and promote zero tolerance Health & Safety culture.
• Manage within agreed engineering budgets.
• Support development and operation of the estates CAFM system.
• Prepare and review maintenance procedures for plant and equipment.
• Carry out document reviews of policies, procedures and other estates related documentation.
• Support external and complete internal audits as required.
• Work with Project Managers to provide technical and managerial support in the delivery of capital schemes to include design and commissioning support.
• Participate in the On-Call escalation service to support on site staff out of hours.
• Carry out AP duties following training and formal appointment in at least one discipline – discipline(s) to be determined.

What you’ll need to do the role

• Completion of a recognised appropriate Engineering Apprenticeship or other relevant structured training programme.
• Appropriate engineering certificated qualifications.
• Knowledge of Water Safety Management, Ventilation, Steam and other plant, equipment and building services.
• Strong technical knowledge.
• Strong work ethic with a professional, flexible and customer focused approach.
• Good communication skills.
• Computer literacy with ability to work with Microsoft applications.
• People management skills and experience.
• Ability to work individually and as part of a Team.
• A good knowledge of workplace Health & Safety and Statutory Legislation.

What we offer

• Competitive annual base salary.
• Up to 6% contributory pension scheme.
• Serco benefits package - discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
• Employee Assistance Programme.
• A safe and supportive culture.
• The chance to make a positive difference to people within our care.
• A company passionate about diversity and inclusion.
• Training Fees paid.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.