Technical Consultant EUC Infrastructure

Candour Solutions; York; Hybrid; GBP 80,000 - 100,000; Full time

Job description

About us:

In today’s digital era, leveraging IT empowers organisations of all sizes to innovate, evolve, and provide seamless, connected services to their stakeholders – whether they are employees, service users, customers, patients, tenants, or students.

At Phoenix, we specialise in providing IT solutions and managed services to meet the unique objectives of each organisation that we work with. Our approach focuses on modernising workplaces through the utilisation of cutting-edge technologies such as cloud and hybrid infrastructure, AI, cyber security, collaboration, and productivity solutions.

So what does that mean?

Technology is complicated, and it changes fast. For our customers, that combination can be a real headache.

Our customers are busy doing really important things like saving lives, protecting people, building new products, and creating new services. To be really good at what they do, they need simple, honest, and expert advice on how technology helps them do it.

That’s what we do – we make the complicated simple.

Job Description – Technical Consultant (EUC / Infrastructure)

We are now very excited to grow that team further by hiring a Technical Consultant who specialises in EUC & Infrastructure. In this role you will work with cross-functional teams to deliver innovative solutions, ensuring exceptional customer satisfaction and quality of work.

What will you be doing?

1. Design and implement IT infrastructure solutions, including networks, servers, storage, and hybrid cloud environments.
2. Conduct on-site installation and configuration of hardware, including servers, networking devices, and storage systems.
3. Prepare clear and comprehensive technical documentation, such as configuration guides, infrastructure diagrams, and project handover materials.
4. Collaborate with internal teams to deliver infrastructure solutions that meet client expectations and project timelines.

Why should you apply?

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do.

We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.

What are we looking for?

The right person for this role will have significant experience in this sector and will have a deep understanding of End User computing (EUC), Virtual Desktop Infrastructure (VDI) deployment and physical infrastructure.

Key Skills:

1. Deep understanding of End User computing (EUC), Virtual Desktop Infrastructure (VDI) deployment and physical infrastructure.
2. Familiarity with Microsoft Active Directory.
3. Proficient in VMware and Citrix.
4. Experience with deploying, racking, and cabling servers, networking, and storage hardware.
5. Excellent problem-solving skills with the ability to troubleshoot and resolve infrastructure-related issues efficiently.

Practical stuff

Where is the role based?

Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers.

How many interviews?

Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person.

What are the benefits?

You can read about the benefits on offer here.

https://www.phoenixs.co.uk/wp-content/uploads/2024/09/The-Phoenix-Software-Culture-Blueprint-External.pdf

https://www.phoenixs.co.uk/about-us/careers/#EmployeeBenefits