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Technical Business Analyst - Defence

Experis - ManpowerGroup

London

On-site

GBP 75,000 - 85,000

16 days ago

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Job summary

An established industry player is seeking a skilled Technical Business Analyst to enhance technology operations within a globally recognized defence organization. This pivotal role involves engaging with CIOs and departments to transform their operational methodologies, emphasizing customer and employee experiences through agile and cloud solutions. The ideal candidate will possess a robust background in Business Analysis, IT Service Management, and ITIL best practices. This is an exceptional opportunity for those with active DV clearance or those willing to undergo the clearance process to join a dynamic team making significant impacts in the defence sector.

Qualifications

  • Proven experience as a Business Analyst in Technology Operations or IT Service Management.
  • Strong knowledge of ITIL service improvement and DevOps product management.

Responsibilities

  • Serve as the first point of contact for CIOs focusing on customer and employee experience.
  • Lead Operating Model design and process re-design for optimisation.

Skills

Business Analysis

Technology Operations

IT Service Management

ITIL Service Improvement

DevOps Product Management

Agile Methodologies

Cloud Solutions

Job description

Technical Business Analyst - Defence & Intelligence
Location: Bristol, London, or Manchester (Office-Based)
Salary: £75,000 - £85,000 per annum
Clearance Requirement: DV Cleared (must have active clearance to start)

Our client, a leading global defence organisation, is urgently seeking an experienced Technical Business Analyst to join their team on a permanent basis. This is a fantastic opportunity to work in a high-profile, dynamic environment where you will play a crucial role in shaping and improving technology operations.

Key Requirements:

  • Proven Business Analyst background with experience in Technology Operations or IT Service Management.
  • Strong knowledge of ITIL service improvement and DevOps product management.
  • Experience in managing transformational roadmaps and strategy development.
  • DV Clearance is essential to start.

Key Responsibilities:

  • Serve as the first point of contact for CIOs and departments aiming to transform their ways of working, focusing on customer and employee experience, agile methodologies, and cloud solutions.
  • Provide strategic advisory and delivery expertise.
  • Support in structuring, assuring, managing, delivering, or setting up solutions.
  • Offer Business Analysis expertise to various stakeholders across the organisation.
  • Lead Operating Model design and process re-design, ensuring optimisation and lean practices.
  • Oversee delivery management, IT operations, and requirements elicitation.
  • Conduct value stream mapping and implement IT Service Management (ITIL) best practices.
  • Act as a Product Owner/Manager within a Product-Centric operating model.

This is an excellent opportunity to secure a long-term position within a globally recognised organisation at the forefront of defence and intelligence. If you have the required experience and hold active DV clearance, OR are eligible and willing to undertake DV (Please note this can take up to 12 months to achieve), we encourage you to apply today.

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