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Technical Business Analyst

NHS

London

On-site

GBP 53,000 - 59,000

Full time

3 days ago
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Job summary

Join a dynamic healthcare organization as a Technical Business Analyst, where your analytical mindset will drive significant improvements in client services. In this role, you'll lead the analysis and implementation of technical changes, collaborating closely with diverse teams to enhance the client journey for over 110,000 clients annually. This unique opportunity allows you to make a real difference in a growing organization committed to empowering clients' reproductive choices. If you're ready to take on new challenges and showcase your expertise, this position offers a rewarding path in a supportive and innovative environment.

Qualifications

  • Proven experience as a Technical Business Analyst with strong analytical skills.
  • Ability to lead process and technical changes effectively.

Responsibilities

  • Lead analysis and implementation of process improvements to enhance operations.
  • Collaborate with various teams to improve the client journey.

Skills

Analytical Skills
Process Improvement
Technical Analysis
Stakeholder Management
Collaboration

Education

N/A

Tools

Automation Tools

Job description

To apply for this role, please refer to the following link. Please note your application will not be considered if not applying through the following link:

Main duties of the job

Are you a focused individual with an analytical mindset, seeking new challenges where you can showcase your expertise as an experienced Technical Business Analyst?

If so, we invite you to apply to this unique opportunity and become a vital part of our team. Make a difference in a growing healthcare organisation and help us enhance the client journey for over 110,000 clients annually.

What is a Technical Business Analyst?

As a Technical Business Analyst, you will lead the analysis, design, prioritisation, and implementation of process and technical changes to enhance business operations and services. Your role involves identifying improvement opportunities, leveraging technology (including automation), defining costs and benefits, and establishing success metrics. You will manage DDaT-enabled process improvements.

Your objective is to enhance the client journey, from small pathway changes to large technical projects and process improvements. You will collaborate closely with Product Owners, Project Managers, Business Intelligence, IT, Digital teams, Governance, Contact Centre, Clinical colleagues, Clinical Safety, Learning & Development, Global Information Services, and other stakeholders, including board-level directors.

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We are proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

Job responsibilities

For more information about the role, please view the job description: Job Description

Person Specification
Qualifications
  • N/A
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£53,608.48 to £58,969.32 a year depending on experience and skills.

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