technical assistant

wagamama; United Kingdom; On-site; GBP 25,000 - 35,000

Job description

At Wagamama, we're an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul, inspired by fast-paced Japanese ramen bars since 1992. A celebration of Asian food brought Wagamama to life.

We're looking for a Technical Assistant to join us on our continuous journey of true nourishment in our Acton Central production unit. You will have at least 2 years in food production and/or manufacturing.

Purpose

1. Support the technical department with daily administration and maintenance of all technical and compliance related data.
2. Support the site technical manager and all site functions in maintaining all technical site systems.
3. Support technical and site teams with technical related functions.
4. Enhance supplier quality performance thus supporting the integrity of the Wagamama brand.

Key Accountabilities

• Delivering the required food safety and food quality standards befitting of our brand.
• Conduct and report daily tasting panels and results.
• Carrying out the required internal audits according to predetermined schedules.
• Identifying and investigating the root cause for any non-conformances and complaints.
• Ensuring daily compliance with quality management system.
• Monitor, police and enhance supplier quality performance.
• Support on training programs, health and safety and food safety practices at CPU and warehouse.
• Quality control of ingredients into CPU and warehouse.
• Maintaining the relationship with 3rd party laboratories and service providers.

Essential

• Level 3 food safety/HACCP.
• Good IT skills with knowledge of Microsoft Office.
• Basic food hygiene.
• Ability to solve/offer solutions.
• Good team player.
• Good interpersonal skills.
• Minimum 2 year experience working in a similar role in the food industry.
• Willingness to be flexible with working hours.

Desired

• Internal auditor.
• Conversant with BRC accreditation.

What's in it for you

• A competitive annual salary.
• Discretionary 10% bonus opportunity per year.
• Wagamama food allowance.
• Private healthcare.
• Pension contribution.
• Various discounts across retail, hospitality + leisure.
• Internal progression opportunities fully funded apprenticeship programmes to support your growth.
• Kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure.
• Family friendly policy: any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay.
• Financial wellbeing support: access to loans repaid through your salary for those 'strapped for cash' moments in life.