Technical Assistant

Location: ST4, Fenton, Stoke-on-Trent

Salary/Rate: £25,000 – £30,000/annum

• Location: Stoke-on-Trent, ST4
• Working Hours: Monday-Friday, 07:00am – 16:00pm.
• Job Type: Permanent, Full-Time

Proactive Personnel Ltd are recruiting on behalf of one of our clients in the Stoke-on-Trent area for a Technical Assistant to join their established and busy Technical Team.

You will be working in a fast-paced manufacturing workshop, as part of a quality & technical team alongside management to ensure that all products are produced to the highest standards. You will also be tasked with finding ways to reduce costs related to quality issues.

Main duties & Responsibilities:

• Assist production and other areas of the business in reducing remakes.
• Focus on data integrity on defects, both internal and external, and implement robust actions and system improvements to prevent reoccurrences.
• Run Quality Improvement Teams (QIT) with factory and business teams.
• Introduce and manage Pass/Fail system at a cellular level, with live Quality KPIs/Scorecards – heavily supported activity as part of digital transformation.
• Tactical NPI/D, Tech change & OPO (Old Product Out) focus & management on shop floor (trials).
• Conduct Goods Inwards inspections when necessary.
• Perform random inspections throughout the production process on the quality and functionality of finished frames.
• Calibrate equipment.
• Assist in producing Standard Operating Procedures (SOP) & Work Instructions (WI).
• Manage testing and creation of test samples to relevant British Standards i.e. Kitemark (PAS24) (training will be given).
• Identify opportunities for improvement to assist production.
• Support Customer Service/Sales team, assisting in any corrective and preventative actions.
• Provide holiday & absence cover for other (Tech/Quality) team members.

What you need to succeed:

• Experience working in a quality control/inspector role within a manufacturing environment is essential.
• Experience & understanding of ISO9001, ISO14001, and general Quality systems and accreditations is essential.
• Understanding of Window/Door Fabrication, working with UPVC or plastic injection moulding materials would be beneficial.
• Relevant degree or NVQ in a related field (Quality/Technical/Engineering) & GCSEs/A-Levels.
• Proficient in Microsoft Office (Word, Excel, Outlook) & fully literate in MS 365/Office package.
• Methodical approach to issue identification and eradication/management.
• Willing to learn and get hands-on; this role will be office and factory-based.
• Ability to communicate effectively at all levels.
• Audit (internal and/or external audit) experience/training, RCA (Root Cause Analysis) experience/knowledge.

Benefits:

• Company pension.
• Permanent position.
• Employee discount.
• Life insurance.
• Referral programme.

If you’re looking for a new challenge or looking to get back into work and this position is of interest to you, please click apply now or contact our office today and speak with Sean!