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Technical Advisor
ZipRecruiter
Stoke-on-Trent
Hybrid
GBP 100,000 - 125,000
Full time
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Job summary
An innovative company is seeking a Technical Advisor to enhance customer support through product expertise. This hybrid role combines remote assistance with on-site visits, ensuring customers receive top-notch service and support. The position also includes exciting opportunities for international travel, making it perfect for those who enjoy dynamic work environments. If you're passionate about technology and customer service, this role offers a chance to make a significant impact while working with a dedicated team.
Responsibilities
- Become the go-to expert on our products, assisting customers with technical queries.
Job description
Job Description
As a Technical Advisor, you will play a pivotal role in our customer-centric approach, providing expert support on product knowledge and installations. This hybrid role involves both remote assistance and on-site visits to customer locations, including international travel.
Key Responsibilities:
- Product Expertise: Become the go-to expert on our products, assisting customers with technical queries.
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