Technical Account Manager

An excellent opportunity for a Technical Account Manager to join this world class Food manufacturer.

Please note: Food Industry experience is essential for this role.

OPPORTUNITY HIGHLIGHTS

Competitive Salary - £50,000 - £55,000
Fully office-based role.
Monday to Friday, 1 in 4 weekends (half day).

TECHNICAL ACCOUNT MANAGER

Key aspects of the Technical Account Manager role include:

1. Provide front line response to technical queries, customer complaints, product rejections and any crises situations by direct customer liaison and effective, proactive communication that protects and maintains our brand reputation for delivering safe, legal products which meet the required quality, ethical and integrity standards.
2. Actively participate and lead as required in customer conferences, meetings, visits, audits, workshops and briefings ensuring that key information is shared with the relevant people and agreed action plans are effectively communicated and implemented within agreed timeframes into the business.
3. Support the businesses due diligence and supplier management process to satisfy our risk and compliance team requirements.
4. Ensure technical documentation e.g. specifications, contact reports, audit/visit reports, projects etc and company drives are up to date.

THE IDEAL CANDIDATE

The ideal candidate will have a similar background as a Technical Account Manager ideally from within the food industry. Other key skills will include:

1. 3-5 years direct head office retail customer experience within technical/commercial or procurement function, within a short shelf-life food supplier, ideally fresh produce, with direct interface and engagement with UK operations.
2. Proven experience of successfully operating within complex, commercially driven supply chains.
3. Project management capability with adherence to achieving agreed deadlines.
4. Face to face customer contact within head office must have been very regular.
5. Advanced abilities using the Microsoft package and all electronic data management systems.
6. Strong communication skills developed from working directly with a demanding customer base.

If this Technical Account Manager role is of interest and you would like to investigate this further, apply TODAY!!!

Kandhu Recruitment are specialist recruiters within the Food, Drink and FMCG Sector.