Tech Planner

Creative Automation Project Manager

London, Hybrid

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company.

JOB PURPOSE

This role is dedicated exclusively to Creative Automation—using technology to produce creative assets at scale. You will manage automation campaigns end-to-end, ensuring efficiency, quality, and best practices throughout.

You don’t need direct experience in Creative Automation, but we’re looking for someone who is naturally curious, technically minded, and eager to experiment—someone who sees automation as an opportunity to transform creative production.

We’re looking for candidates who thrive in problem-solving, process optimisation, and structured thinking, with a strong interest in automation and its potential to reshape creative workflows.

KEY RESPONSIBILITIES

Project & Workflow Management

• Manage multiple Creative Automation projects simultaneously, from briefing through to final delivery.
• Develop accurate project budgets, timing plans, and resource allocations to keep projects on track.
• Consult on creative development to ensure automation feasibility, then take ownership from design, feed setup, testing, automation production, quality control, and final delivery.
• Identify risks early and proactively manage them, ensuring seamless execution.

Stakeholder & Expert Collaboration

• Work closely with data specialists and automation designers, ensuring they have everything needed to succeed.
• Act as the bridge between technical and non-technical teams, ensuring smooth communication and alignment.
• Support account planners and clients on automation-specific discussions, helping them understand workflows and best practices.

Process & Quality Control

• Ensure quality at every stage—Creative Automation is only as effective as the process behind it.
• Maintain clear and structured project documentation to support transparency.
• Identify workflow improvements and contribute to continuous optimisation of automation processes.

SKILLS & PREVIOUS EXPERIENCE

Core Capabilities

• Strong project management skills—organised, and able to manage multiple projects simultaneously.
• Logical and detail-oriented mindset—able to spot inefficiencies, solve problems with precision, and improve workflows.
• Proactive and solutions-driven—anticipates challenges, finds solutions, and takes initiative.
• Excellent communication skills—able to translate technical concepts into clear, actionable information for non-technical teams.
• Accountability—takes responsibility for outcomes, ensures high-quality work, and holds others to the same standard.
• Adaptability—comfortable in an evolving space, where testing, learning, and iteration drive success.
• Proficiency in Google Sheets—comfortable working with data, structuring information logically, and using Sheets for project tracking.

Learning & Growth Mindset

• We’re looking for potential, not just experience—if you’re eager to learn, we’ll support you in developing the right skills.
• Open to learning by doing, taking initiative, and adapting quickly in a fast-moving environment.
• Comfortable learning from mistakes, applying feedback, and continuously refining processes for improvement.

Nice to Have

• Experience with Google Suite and Airtable.
• Exposure to Creative Automation.
• Experience working with Celtra or Smartly.

HEALTH, WELLBEING & BENEFITS

• Possibilities to do what you do best and to develop your skills further with training development and certifications
• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash)
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme
• EAP scheme
• Ride to work scheme
• Enhanced family friendly policies
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT
• Global Annual DEPT Cares Day which cadets can donate their skills to support local charities
• Other soft benefits including, refreshments provided in the office and a social calendar with weekly and monthly events on a team and agency level

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.