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Team Leader - Womenswear/Home

Fenwick Limited

Canterbury

On-site

GBP 60,000 - 80,000

Full time

3 days ago
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Job summary

An established industry player is thrilled to offer opportunities in their Manager Academy 2025 for aspiring Team Leaders in Womenswear and Home departments. This development program is tailored for individuals eager to kickstart their management careers or elevate their retail expertise. As a Team Leader, you will play a crucial role in coaching and inspiring your Sales Advisors, fostering an inclusive environment while delivering outstanding customer service. With a competitive salary and a range of benefits, this role promises personal growth and a chance to make a significant impact in a leading retail setting.

Benefits

25% Colleague Discount
28 days annual leave
Birthday day off
24/7 online GP
Mental health support service
Pension scheme

Qualifications

  • Ambitious individuals eager to build a career in retail.
  • Desire to work with and coach high-performing teams.

Responsibilities

  • Lead and develop a team of Sales Advisors to ensure success.
  • Embed product knowledge and inspire exceptional customer experiences.

Skills

Team Leadership
Coaching
Communication Skills
Retail Management
Customer Service

Education

Experience in Retail

Job description

We are excited to announce we have opportunities to join our Manager Academy 2025 as a Womenswear or Home Team Leader, a development programme designed for people like you - looking to take their first step in managing people or accelerate their retail management career!

As a Team Leader you will be seen as a First Line Manager where you will be the driving force behind the success of your team, working shoulder to shoulder with your sales manager. Your role is vitally important to us, as you will support and develop your team of Sales Advisors being accountable for their success; You will be a strong presence on the shop floor, coaching, developing, and engaging your team, embedding product knowledge, and inspiring them to deliver an unrivalled customer experience that you yourself role model through leading an inclusive working environment!

On completion of the 3 month Manager Academy, the rate of pay for this role will increase to £13.81 per hour.

We are currently recruiting for 2x37.5 hours roles in the following departments:

  • Womenswear
  • Home

Want to hear about our Manager Academy?

We have designed a development programme which offers you the unique opportunity to develop your skills whilst in a first-line manager role within a premium multichannel retailer.

  • Bite-Sized Blended Learning
  • Graduation Ceremony
  • Career Growth
  • Passionate Colleagues to Support You

We offer a competitive salary and benefits package including:

  • 25% Colleague Discount (across most areas)
  • 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
  • Birthday day - 1 additional day off in the month of your birthday
  • WeCare a 24/7 online GP, mental health support service, get fit programme and more.
  • ‘Perks*’ - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
  • Pension scheme

What we are looking for in a candidate:

  • Ambitious people with a desire to build a career in retail
  • People who love working with and coaching high performing teams
  • Supervisory or management experience (desirable but not essential)
  • Effective communicators in both verbal and written mediums
  • Warm, welcoming, and vibrant when building professional relationships with colleagues and customers

About Fenwick:

Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.

We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.

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