Team Leader - Property Management

Leaders Romans Group; Portsmouth; On-site; GBP 37,000; Full time

Job description

Job Title: Team Leader – Property Management

Location: Portsmouth

Brand: Leaders

Salary: £37,000 OTE

Hours: Monday to Friday 9am to 5:30pm

Contract Length: 12 Months Fixed Term Contract

About Leaders:

Leaders as part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market.

Job Summary and Key Responsibilities:

Reporting to the Head of Centre, Leaders are seeking a Team Leader of Property Management to join our dedicated and dynamic team based in Portsmouth. To be successful within this position, you will be a current Senior PM looking to step up, or a current Team Leader with experience in leading a team. You will oversee a team of Property Managers, providing day-to-day support and ensuring the smooth running of the branch portfolio.

Key Responsibilities:

• Conducting Morning Meetings
• Providing support and guidance with the implementation of new legislation
• Helping investigate customer complaints and propose/undertake appropriate responses
• Coordinating and providing training where possible
• Supporting the Property Management department through guidance and mentoring to achieve strategic objectives
• Supporting audits of property management departments in conjunction with branch audits
• Ensuring that property management best practices are shared
• Checking Gas Daily to ensure processes have been adhered to
• Monitoring teams' overdue workflows
• Monitoring the churn report
• Identifying opportunities to enhance the level of service provided to both internal and external customers
• Working on group projects or initiatives along with the RPM to ensure successful implementation
• Enforcing strategic objectives
• Conducting Interviews
• Ensuring adequate cover in the department during holidays and days off
• Monitoring the workload of Property Managers and being aware of any issues that may affect staff morale

What Are We Looking For:

• Excellent communication skills, both written and verbal
• Professional telephone manner
• Organizational skills, time management, and attention to detail
• Experience leading a small team
• Proven history working within the Property Industry
• Full UK Driving License Required

What We Can Offer You:

• Proven track record for career growth and advancement within the company
• Market-leading training and ongoing professional development
• Access to a diverse portfolio of properties
• Supportive and collaborative team environment

Benefits:

• Competitive base salary and additional incentives
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous holiday allowance, increasing by 1 day per year based on service
• Excellent parental leave and newly introduced fertility policy
• Staff discounts

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from Recruitment agencies, and any such submissions will not be considered.