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Team Leader

Costa Coffee

West Midlands Combined Authority

On-site

GBP 60,000 - 80,000

Full time

27 days ago

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Job summary

An established industry player in the coffee sector is seeking a passionate Team Leader to elevate the customer experience. This role involves leading a team, training new Baristas, and crafting delightful coffee recipes. With a commitment to diversity and community support, this position offers a vibrant work environment where your contributions matter. Enjoy competitive pay, generous discounts, and a chance to grow within a globally recognized brand. If you're ready to stir up success and inspire your team, this opportunity is perfect for you.

Benefits

50% discount on food and drinks
Access to Coca-Cola share scheme
Matched pension contributions up to 10%
Financial support fund for team members

Qualifications

  • Proven leadership skills and ability to manage a team effectively.
  • Experience in customer service and training new staff.

Responsibilities

  • Lead and manage shifts, ensuring smooth operations.
  • Train and accredit new Baristas while maintaining high standards.

Skills

Leadership
Team Management
Customer Service
Training and Development

Education

High School Diploma

Job description

Costa Haverhill 23 High St, 23 High Street, Haverhill, Suffolk, United Kingdom Req #78513

11 December 2024

Team Leader (Barista Maestro) - Haverhill High St - 25 hours per week - Across 4/5 days per week Permanent contract

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93* per hour, rising with training to £13.43-£14.43 (dependent on store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

*Pay rate applicable from 1st April 2025

  • Job Function (REQUIRED FIELD) Retail Operations - Team Leader
  • Costa Haverhill 23 High St, 23 High Street, Haverhill, Suffolk, United Kingdom
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