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Team Leader

Costa Coffee

Preston, Carlisle

On-site

GBP 60,000 - 80,000

Full time

23 days ago

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Job summary

Join a global coffee brand as a Team Leader, where you will inspire your team and craft memorable experiences for customers. This role is about more than just leadership; it's about creating a vibrant atmosphere and ensuring high standards in service and product quality. With competitive pay starting at £12.93 per hour and excellent perks, including a generous pension scheme and discounts, this position offers a fantastic opportunity to grow within a supportive and inclusive environment. Be part of a company that values diversity and community impact, making a difference in coffee-growing regions and your local area.

Benefits

50% discount on food and drinks
Access to Coca-Cola share scheme
Matched pension contributions up to 10%
Financial support fund for team members

Qualifications

  • Proven leadership skills and ability to manage a team effectively.
  • Experience in a retail or customer service environment.

Responsibilities

  • Lead and manage shifts, ensuring smooth operations even during busy times.
  • Train and accredit new Baristas while maintaining high standards.

Skills

Leadership
Training
Customer Service
Team Management

Education

High School Diploma

Job description

Costa Carlisle - Lanes, 13 Globe Lane, Carlisle, Cumbria, United Kingdom Req #81492

26 March 2025

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93* per hour, rising with training to £13.43-£14.43 (dependent on store location).

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

*Pay rate applicable from 1st April 2025

  • Job Function (REQUIRED FIELD): Retail Operations - Team Leader
  • Costa Carlisle - Lanes, 13 Globe Lane, Carlisle, Cumbria, United Kingdom
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