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Team Leader

Costa Coffee

Llandudno, Conwy

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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Job summary

Join a dynamic and passionate team as a Team Leader at a renowned global coffee brand. In this role, you'll lead your team through busy shifts, ensuring exceptional service and high standards in a vibrant environment. You'll have the opportunity to train new Baristas, craft exciting recipes, and contribute to a culture of diversity and inclusion. With competitive pay and fantastic perks, this role offers a chance to make a real impact both in-store and in the community. Step up to the plate and help shape the future of coffee excellence!

Benefits

Access to Coca-Cola share scheme
50% discount on food and drinks
Smart pension with 10% match
Financial Support Fund

Qualifications

  • Experience in retail operations and team leadership.
  • Ability to train and develop new team members.

Responsibilities

  • Lead shifts and manage team performance during busy periods.
  • Train new Baristas and maintain high coffee standards.

Skills

Leadership
Training and Development
Customer Service
Recipe Crafting

Job description

28 February 2025

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant on store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity, and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee-growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas
  • Job Function (REQUIRED FIELD) Retail Operations - Team Leader
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