Team Lead for Accreditation

Your Pride In London

Year after year, London's Pride celebrations bring people together in amazing ways. The connections and community we build lay the groundwork for a brighter, more inclusive future. Now's your opportunity to play a meaningful part as a Pride in London volunteer.

Pride in London is embracing a renewed sense of purpose that resonates with everyone. We stand as a beacon to highlight ongoing challenges within the LGBTQ+ community, even amidst progress. Our roots intertwine the protest origins of Pride with the spirit of celebration. Our guiding values – Visibility, Unity, and Equality – drive every step we take.

Our incredible team is a blend of passionate staff and volunteers who champion diversity, inclusivity, and understanding. We hail from diverse walks of life, forming a vibrant community of change-makers. Our ultimate goal? To amplify awareness of LGBTQ+ matters and advocate for the rights that ensure equal lives for all.

With a diverse and dedicated year-round team of around 150 volunteers, we orchestrate Pride in London, the incredible event that unites us all. Your unique voice can contribute to the symphony!

Pride in London stands committed to truly representing every facet of our community. We celebrate equality, diversity, and inclusion. Our focus is on enriching the diversity of our volunteers, ensuring that Black, Asian, Minority Ethnic, Disabled, Trans, and all communities are vividly reflected within our teams.

Application Closing Date: Sunday 22nd March

Interview Week Date: W/B 30th March

Your Role

The Accreditation Manager plays a key role within the busy Pride Operations and Events Team, overseeing and managing all internal accreditation systems in preparation for the Event Day. This role includes compiling all internal accreditation needs and information, liaising with external accreditation providers, and overseeing the implementation of site-wide Pride In London accreditation on the day of the event. The Accreditation Manager will work closely within the Operational Planning Team and alongside all Operational Team Leads to provide accurate, timely and clear accreditation support and leadership in the run-up to the Event Day.

• This role has a flexible start time however we would be looking for someone who can start as soon as possible.

• Availability to volunteer on the day of the event (Saturday 5th July) is essential.

• Availability to attend in person Ops Meetings in Central London on the first Saturday of each month and all Saturdays across June is desired.

• There may also be the potential to join Team Lead meetings online on Tuesday Evenings.

Your Responsibilities

• Acting as the lead manager on all internal accreditation systems. This includes learning, troubleshooting and managing pre-existing accreditation systems (Festival Pro) as well as the potential creation of new systems of work.

• Oversee the design and creation of accreditation materials. Work alongside design teams to create necessary wristbands and passes and co-ordinate the printing, distribution and collection of accreditation materials.

• Overseeing the accreditation for all Volunteers and Talent on the day of the Event. This includes year-round members of the Pride In London team, on-the-day stewards and supervisors, and all talent across six performance stages.

• Provide clear training and communication to Team Leads on Accreditation Systems and Operational Implementation. Create clear communication guidelines on the different levels of accreditation and how they should be applied to the different volunteer responsibilities on Event Day.

• Act as key accreditation contact for Pride In London. Be the key liaison between Pride In London, external event management companies and external accreditation contacts in the lead-up to the event. Be the key point of contact/decision maker for Pride In London for all accreditation on the day of the Event.

• Support and Leadership for On-Site Coordination. Oversee the accreditation desks and counters across the site, as well as being responsible for any volunteers that assist within these spaces.

• Record keeping and archiving. Keeping detailed records of systems of work, designated accreditation to individuals, and information that can be kept for reference in future years.

• Collaboration with other teams. Working both within the Operational Planning Team as well as alongside all Operational Team Leads such as Talent, Stages, Parade, and all static spaces.

• Post Event Evaluation. Being able to bring detailed feedback of successes and learning points from the lead-up to the event, to the event day itself in a timely and clear manner.

What you'll bring to Pride in London

Essential

• Strong Administrative Skills: Ability to manage and troubleshoot potential complex administrative systems containing large amounts of data both within Google Suite and on external websites.

• High Attention to Detail: Ability to have an understanding of the big picture while still maintaining all details and submitted information is correct.

• Strong Communication Skills: Ability to convey information to a range of volunteers and individuals in a user-friendly and clear manner.

• High Confidence in Decision Making: Ability to lead decisions around accreditation and adapt as necessary while working alongside both internal and external team members.

• Strong Management Skills: Ability to manage personal time and tasks effectively as well as leading a potential small group of volunteers on the day.

• Strong Sense of Deadlines and Time Awareness: Creating appropriate timelines for tasks and ensuring deadlines are met organization wide.

• High Level of Collaboration and Teamwork: An ability to work within a team and alongside a range of individuals, all with different backgrounds, specialisms and approaches to tasks. A willingness to work together to solve problems and seek information and assistance when required.

• Commitment to Inclusivity: A deep understanding and respect for LGBTQIA+ rights, with a commitment to ensuring a positive and inclusive event experience.

Desired

• Previous experience working within or managing accreditation.

• Previous experience working on large scale Events.

• An understanding of Festival Pro.

What you’ll get joining Pride in London

• Be yourself, no masks!

• Friendly Induction, year-round Training.

• Opportunity to be a crucial part of delivering the Pride in London Parade.

• Expand network.

• Connect with Volunteers.

• Commitment to celebrating diversity and promoting inclusivity.

Diversity & Inclusion

Our volunteer team is more than amazing – they inspire great ideas, generate needed sponsorship, drive forward our operational plans, capture Pride moments and help make Pride in London a fantastic place to volunteer and work.

We endeavour to attract and recruit a diverse mix of employees and volunteers who are representative of the diversity in our LGBT+ communities which gives us a great opportunity to have access to a broad range of ideas and allows us to deliver an inclusive event that you expect from Pride in London. Therefore, we actively encourage applications from diverse backgrounds, particularly women, people of colour and those from the trans and non-binary communities.