Team Administrator

Northumbria Healthcare NHS Foundation Trust; Stoke-on-Trent; On-site; GBP 24,000 - 26,000; Full time

Job description

Job Summary

Team Administrator - Band 3 - Crisis Care Centre, Harplands Hospital:

Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an experienced Team Administrator within our secretarial team.

Primarily working for the Crisis Care Centre, the successful candidate will have excellent communication skills, recent secretarial/administration experience and be well organised.

Applicants need to be qualified and proficient at minute taking.

In Return We Can Offer You

• A supportive & friendly working environment
• Active encouragement to learn and develop within your role
• Dedicated career pathways and great opportunities for continuing professional development
• Commitment to, and support for your wellbeing

Please note, we are unable to provide sponsorship for this role due to the required Skill Level and salary threshold.

Main duties of the job

This role is to provide a comprehensive administrative support service to the assigned Team, cross-covering for peers in other Teams as required.

About Us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045. As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Date posted

19 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-AUC-7037870

Job locations

Harplands Hospital
Stoke-on-Trent
ST4 6TH

Job Description

Job responsibilities

Providing and receiving routine information which may sometimes require tact or persuasive skills or skills to overcome barriers to understanding. This may also involve providing and receiving complex or sensitive information, and providing advice, instruction or training to groups where the subject matter is straightforward. In particular, this will involve:

• Responding to appropriate requests for information
• Acting on correspondence responding to, or referring to the appropriate person
• Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. staff, students, external parties)
• Liaison with partner services and organisations
• Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing
• Handling telephone queries and directing as appropriate.
• Assisting patients/clients/relatives during incidental contacts such as phone calls.

Person Specification

Qualifications Essential

• RSA stage 3 or equivalent

Experience Essential

• Relevant experience in an administration role

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: North Staffordshire Combined Healthcare Trust

Address: Harplands Hospital
Stoke-on-Trent
ST4 6TH

Employer's website: https://www.combined.nhs.uk/working-together/join-our-team/