Talent Management Manager

Who are McDonald’s?

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day; in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1 billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever!

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture…

Our Global vision is to build a better McDonald’s and in the UK and Ireland we are working hard to be the UK & Ireland's best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

Job Description

Hybrid Model
We work a hybrid model here at McDonald's and are in the East Finchley office 3 days per week and remote for 2 days.

The Opportunity

The Talent Management Manager is expected to be a knowledgeable and capable HR professional who is adept at working with business partners to understand the company objectives, and to manage and improve Talent practices. They will be responsible for the following key areas within talent management:

• Corporate recruitment
• Training on performance management, Talent practices
• Talent review and succession planning
• Leadership development

What will my accountabilities be?

Talent Attraction

• Manage a team of four, who are responsible for filling corporate vacancies.
• Work with Talent Attraction Partners to drive best practice in full-cycle recruitment model and the onboarding experience for corporate staff.
• Partner with Operations Talent team to align strategy and drive collaboration across the Talent Centre of Excellence.
• Partner with Talent Lead to develop a cohesive attraction strategy in alignment with business objectives.

Talent Management

• Support alignment between Talent Review, Performance Management & Reward processes locally to ensure both coherence and differentiated investment across the market – working in collaboration with People Partners and Reward.
• Support facilitation of market’s talent review and succession planning process.
• Partner with L&D to provide relevant training sessions on performance management, talent development and talent planning.

Leadership Development

• Ensure effective local plans are in place to accelerate the personal development of leadership and those identified as talent.
• Lead the implementation, evaluation, and continuous improvement of local talent development interventions to complement those offered globally:
• Development programmes
• Coaching and mentoring
• Assessments
• Liaise closely with colleagues in the Learning function to ensure synergies and alignment working in partnership on diagnosis & delivery of learning initiatives.
• Lead the selection of individuals to receive further development investment ensuring a connection with Performance Motivation & Talent Review.

Talent Training

• Working with the People Partners, educate managers about the BEST leadership model and ensure the BEST model is the central tool for defining & developing talent and making talent decisions.
• Deliver, maintain, and measure the impact of the Performance Motivation performance system in close collaboration with People Partners and Reward team.
• Educate and motivate managers and individuals to maximise the potential of the Performance Motivation system, the Talent Review process, and share up-to-date Talent materials.

What Team will I be a part?
You will part of the People Team.

Who are my customers?
Customers of this role will include corporate staff, department heads/directors and the broader People team. The role will liaise heavily with our HR Business Partnering team, as well as colleagues in other McDonald’s markets, and those working in global and segment functions. You will also work closely with external partners.

Qualifications

What background do I need to have?

• HR and talent management background, along with a working knowledge of talent attraction best practices.
• Understanding of talent management and experience of driving the Talent agenda across all levels of an organisation.
• You will need to be strategic, influential, and confident in building relationships with employees at all levels.
• Demonstrated experience facilitating training and coaching and advising others.
• Candidates must have demonstrated experience in managing teams and leading people.

Additional Information

At McDonald’s we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.