Talent & Culture Coordinator - London

Royal Lancaster London; London; On-site; GBP 27,000 - 32,000

Job description

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Talent & Culture Coordinator at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Talent & Culture Coordinator are:

1. Salary: 27,000 + service charge
2. Pension scheme with company contributions
3. 50% discount in all our restaurants and Spa's across our properties
4. Team member and Friends & Family rates across our properties
5. Complimentary stay after passing probation
6. Extensive discounts on our benefits platform
7. Access to private medical insurance
8. Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be
9. Interest free season ticket loan
10. Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
11. Bike to work scheme
12. Recommend a Friend incentive
13. Complimentary laundry
14. Free meals on duty
15. Opportunity to join our taskforces to contribute to the business focuses, community and environment
16. Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Talent & Culture Coordinator, to join our Talent & Culture Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Talent & Culture Coordinator, your main duties and expectations for the role will include:

1. Offering impartial advice to team members and managers.
2. Coordinate daily tasks within the Talent & Culture Department and ensure smooth running of the department.
3. Proactively communicating any changes within the Hotel.
4. Following up with correspondence for all HR related matters.
5. Inputting new starters and team member changes into the people system.
6. First point of contact between work experience provider and Hotel to coordinate placement dates. To follow through with the work experience process from start to finish and ensure all the relevant documentation is stored in a safe and secure manner.
7. Organizing and confirming work experience schedules.
8. Guiding and advising team members through Maternity and Paternity.
9. Carrying out risk assessments and confirmation of dates and pay for Maternity and Paternity, as well as tracking return to work dates.
10. Coordination and delivering of Hotel Inductions - covering Mini Welcome Day, Welcome Day and Welcome Back day.
11. Coordination and planning of monthly Communication Tea - gathering content and guidance throughout the presentation.
12. Represent the Talent & Culture Department through actively participating at internal and external meetings.
13. Representing the department as either an ICC, SET, Wellbeing or Health & Safety rep.
14. Coordinating and planning of monthly calendars i.e. Birthday calendar, Training calendar, Social calendar etc.
15. Take ownership of the social media platforms for team members and develop and maintain a calendar for social events and social media postings.
16. Coordinate the monthly birthday cards.
17. Manage all employee benefits from start to finish and issuing relevant and up to date information to all employees in relation to benefits.
18. Manage the onboarding process for employees from start to finish.
19. Office management and stationary orders.

You will be required to work 40 hours per week, on a shift rota.

We are ...

• Best Employer for 2021 at Springboard's Excellence Awards
• One of the happiest hotels in London
• Earth Check Silver Certified 2023
• 2 rosettes
• Hoteliers' Charter Approved

Preferred Hotels & Resorts Member

We are more concerned with what's in the glass, not whether its' half full or empty, so if you feel this Talent & Culture Coordinator role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK