Let’s transform the business of healthcare! At The Craneware Group, we are dedicated to empowering our customers with industry-defining insights that pave the way for a brighter future.
If you are an energetic, forward-thinking individual with a passion for innovation, we invite you to join our thriving team of more than 750 dedicated professionals. Together, we'll fuel the expansion of our SaaS platform and develop cutting-edge applications that redefine the healthcare landscape.
The Craneware Group supports a flexible work environment as well as a collaborative and teamwork focused atmosphere. Employees will be expected to work a hybrid working arrangement spending 40% of their time per month in the Tanfield office - approx 2 days per week.
The Team
The Talent Acquisition Assistant provides administrative support to the Talent Acquisition team to organise and operate efficiently to attract, recruit, engage talent internally and externally.
You Will Be
Providing a full administrative service to the global Talent Acquisition Team by producing any documentation required to support the employee recruiting (e.g., new joiner paperwork, onboarding setup, document version control, background check monitoring and documentation).
The process owner for the new joiner onboarding allowing the HR team to operate efficiently. This includes monitoring and responding to background checks, creating and communicating onboarding schedules, facilitating day one orientation, ensuring key partners are updated on their changes and tasks.
Creating and maintaining document templates related to the recruitment process to apply consistency within the HR team.
Ensuring that all documentation, electronic and physical, is filed and kept up to date and in order in line with data protection legislation.
Creating, maintaining and distributing robust reports capturing the number of vacancies, time to fill, time to hire, and related recruiting expenses data used by the HR team, OpsBoard, and wider business.
Processing all paperwork relating to HR budget management accurately, including raising purchase requests, purchase orders, and invoices, reconciling amounts, and ensuring invoices are coded correctly in accordance with the budgeting playbook.
Dealing with ad-hoc and routine queries in person and by phone/email from candidates, new joiners, and hiring managers, escalating more complex queries to senior members of the Talent Acquisition Team.
Updating and maintaining the Talent Acquisition social pages internally and externally, including CORE, LinkedIn, Careers page, Glassdoor, Twitter, and other related sites, ensuring content is current with appropriate company information and employee photos.
Participating in planning and providing support for recruiting events virtually or in person, which could include setting up platforms, sending calendar invites, coordinating manager participation, advertising, food setup, creating collateral, and collating feedback.
Providing any other ad hoc administrative support depending on the needs of the HR Team, which may include scheduling interviews, benefits administration, onboarding/offboarding, and supporting external audits as required.
You Will Bring
Educated to Bachelor Degree level with at least three years’ experience in a high volume, fast-paced administration role with at least two years specifically in an HR or Marketing or similar environment, or a combination of education and experience.
At least two years’ experience using an HRIS system for data input, maintenance, and reporting, with the ability to create reports using the HRIS to produce MI data for informed decision-making.
Proficient at an intermediate level in the full Microsoft Office package including Word, Excel, PowerPoint, OneNote, and SharePoint.
Strong time management skills, with the ability to prioritize workload to meet internal SLAs, deadlines, and scope.
Strong organizational skills, with the ability to plan and coordinate to operate efficiently.
Resourceful, using internal and external sources to quickly and accurately find answers to unknown questions.
Effective communication skills, both written and verbal, across different cultures and using different versions of English (US/UK).
Critical thinking and problem-solving skills, able to establish cause and effect and work through relevant actions based on events.
Strong attention to detail, including the ability to produce formal letters and accurately input and process complex data.
Professional, empathetic manner when dealing with employees, managers, and candidates, with consideration for confidentiality and discretion.
Ability to remain calm under pressure and manage a high volume of work.
Basic knowledge of employment law and a proactive approach to keeping up to date with changes in legislation and best practices.