Tactical Resource Coordinator – 12 months fixed term contract

Tactical Resource Coordinator – 12 months fixed term contract

Job description

Salary: £23,275.00-£26,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• On-site parking

Schedule:

• 12 month contract
• 8 hour shift
• Day shift
• 33 days holiday
• Monday to Friday
• No weekends

Here at MJ Quinn, we currently have an exciting new opportunity for a Tactical Resource Coordinator to join the business on a 12 month contract.

Who is MJ Quinn

MJ Quinn is an established national organisation, with contracts covering the length and breadth of the UK and Ireland. We have over 1500 workers delivering our services. At MJ Quinn, we believe in creating great connections with our customers, our people, and our world. Even though our company is growing, our values continue to be at the heart of everything we do.

Job Purpose

As a Tactical Resource Coordinator, you will be responsible for the ‘on the day’ tactical re-allocation of field tasks and facilitating maximum efficiency of the field force, alongside being responsible for planning and issuing jobs to the field teams, as well as organising their delivery schedules and ensuring that facilities management is progressing as expected and completed on time.

Primary Objective

• To always promote a positive and professional image of the department by adhering to company policies, procedures, and standards.
• Raising and following up on non-conformance reports to ensure that any actions identified are pursued and resolved.
• Work as part of a larger team to develop working practices and procedures.
• Reallocation of work to field teams.
• Dealing with client requests in all aspects of the project and escalating any issues to the Programme Manager when required.
• Delivery of inbound and outbound call metrics and maintenance of service level agreements.
• Prioritise on-the-day work stack and allocate effectively to deliver client metrics.
• Manage and work proactively to ensure all tasks are resourced and field productivity is maintained.

If you want to work in a friendly, fun, yet busy environment, then apply today! We’d love to hear from you.

MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and are not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation.

MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability, or gender and is committed to creating a workforce as diverse as the communities we serve.