Systems Administrator

CrowdProperty is the UK's leading specialist property development lending platform. We match institutional and retail investors with SME property developers, enabling the funding of property projects and playing an essential role in tackling the UK housing deficit. Actual property development and investment experience lies at the heart of the business. As property enthusiasts providing tailored property finance solutions, we've structured our business around the intricate needs of property developers. We value innovation and embrace new ideas, fostering a supportive and encouraging environment where team members are empowered to learn, grow, and contribute to our collective success.

The IT Systems Administrator is responsible for ensuring the seamless operation and security of CrowdProperty's IT infrastructure and end point management, supporting both office-based and remote employees. This position plays a crucial role in facilitating efficient communication and collaboration across all teams. By managing network systems, providing technical support, and implementing IT solutions, the IT Systems Administrator ensures that all employees have reliable access to the tools and resources necessary to achieve their objectives and drive the company's success.

Your responsibilities will encompass a diverse range of key duties, including but not limited to:

• Manage and maintain the company's IT infrastructure, including servers, networks, and software systems.
• Maintain and support onboarding and offboarding procedures as relevant to managing user access to internal systems.
• Provide technical support and troubleshooting for hardware and software issues to both office and remote employees.
• Monitor system performance and ensure the security and integrity of data.
• Implement and manage backup and recovery solutions.
• Assist in the planning and implementation of IT projects and upgrades.
• Maintain documentation of IT systems, processes, and procedures.
• Collaborate with external vendors and service providers to ensure optimal service delivery.
• Stay updated with the latest industry trends and technologies to recommend improvements.
• Undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities of the post, subject to the proviso that any significant, substantial, and permanent changes shall be incorporated into the job description in specific terms.
• Undertake training and professional development as appropriate.
• Ensure that all duties are performed in accordance with policies and company guidelines.

We expect you to demonstrate the following abilities and skills:

• Proven experience as an IT Systems Administrator or similar role, ideally with experience of AWS and Microsoft O365.
• Strong knowledge of network, server and application management.
• Experience with cloud services and remote work technologies.
• Familiarity with cybersecurity principles and best practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, with the ability to support and train non-technical users.
• Relevant certifications (e.g. Microsoft Certified Systems Administrator) are a plus.

Hours: 37.5hr per week – Hybrid work pattern

Pay: £30,000 - £35,000 DOE

Please note that the closing date for applications is flexible and will be determined based on the volume and quality of applications received. We encourage interested individuals to submit their applications promptly as the position may close earlier than anticipated.

25 days annual leave allowance rising to 27 days after 2 years.

Holiday purchase/sale scheme – up to 5 days each year.

Company pension matching up to 5%.

Generous Employee Share Option Scheme.

Life Insurance at 3x salary.

Cycle to Work Scheme.

Hybrid working.

Electric Car Scheme.

Perkbox Benefits.

Free car parking & excellent transport links.

Casual dress code.

We believe that our success is not solely measured by financial accomplishments, but also by the positive impact we make on our employees, customers, community, and the world around us. We are committed to upholding our core values and you will be expected to embrace and demonstrate them too:

Committed - Being committed to the business, we are target orientated and are tenacious in our pursuit of those targets.

Credible - Demonstrated by our passion for excellence and dedication to quality. Our expertise and experience are shared with both competence and humility.

Constructive - We constantly look for solutions, encouraging innovative ideas and ways of doing things. We work with pace and with focus. We confidently take ownership and are accountable for our work.

Collaborative - We pursue and embrace teamwork by being approachable and adopting a positive attitude. We appreciate and respect the ideas and outputs of others.

Curious – Continually ask thoughtful questions and remain inquisitive. We are open to change and growth, pursue continuous learning, unafraid to expand our knowledge and expertise. We want to embrace our diversity and our differences.

We are an equal opportunities employer. We are committed to equality of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. We aim to ensure that no person receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, or is disadvantaged by conditions or requirements which cannot be shown to be relevant to performance.

To apply for this role, please send a copy of your CV via Indeed. If you have any questions in relation to this advert, please contact Alicia Mortimer (HR Business Partner) via LinkedIn.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Employee stock ownership plan
• Free parking
• Life insurance
• On-site parking
• Referral programme
• Store discount
• Transport links

Schedule:

• Monday to Friday

Experience:

• IT: 1 year (required)
• System administration: 1 year (required)

Work Location: Hybrid remote in Birmingham

Application deadline: 01/11/2024