System Specialist

About The Role

Are you passionate about data management and system integration? We’re looking for a dedicated Systems Specialist to play a crucial role in our team. In this position, you will be responsible for ensuring the seamless operation and enhancement of our systems, contributing to our mission of data-driven decision-making and operational excellence. Additionally, you will be responsible for implementing a new HR system, ensuring it meets our organizational needs and integrates smoothly with existing systems.

Key Responsibilities:

• Data Validation and Migration: Ensure the accuracy and integrity of our data during the transition to a new system. Collaborate with stakeholders to identify and rectify any data discrepancies.
• System Configuration and Implementation: Work closely with our Project Manager and systems provider to build and configure a cutting-edge system that aligns with our evolving business needs. Ensure that the system is tailored to optimize performance and user experience.
• HR System Implementation: Lead the implementation of a new HR system, coordinating with HR and IT teams to ensure successful deployment and integration.
• Testing and Go-Live Preparation: Conduct thorough testing of the system to ensure it is fully functional and ready for go-live. Document test results and address any issues to guarantee a smooth transition.
• Ongoing System Maintenance: Maintain system integrity post-implementation, addressing user queries efficiently and ensuring that the system operates at peak performance.
• Reporting and Analysis: Generate insightful reports using Power BI to support data-driven decision-making. Analyze data trends and provide actionable insights to stakeholders.
• Risk Management: Conduct regular audits and manage risks associated with system operations to ensure compliance with internal policies and external regulations. Proactively identify potential issues and implement solutions.
• Ticketing System Management: Oversee queries through our ticketing system, ensuring timely resolution. Lead the implementation and training for a new ticketing solution to enhance user support.
• Proactive Leadership: Take initiative in driving system improvements and enhancements. Go beyond instructions to identify opportunities for optimization and innovation, fostering a culture of continuous improvement within the team.

About You

• Experience: Proven experience in system administration, data management, or a related field, with a strong understanding of system integration processes. Experience in delivering/supporting the implementation of a new HR system landscape would be very beneficial.
• Technical Skills: Proficiency in data validation techniques, system configuration, and reporting tools such as Power BI. Familiarity with ticketing systems is a plus.
• Analytical Skills: Strong analytical and problem-solving abilities, with a keen attention to detail to ensure data accuracy and system functionality.
• Communication Skills: Excellent verbal and written communication skills, capable of conveying technical information to non-technical stakeholders effectively.
• Team Player: Ability to work collaboratively within a team environment and build strong relationships with colleagues and external partners.

Why Join Us?
This is an exciting opportunity to contribute to our organization’s success through effective system management and data-driven insights. If you thrive in a dynamic environment and are eager to make a meaningful impact, we want to hear from you!

About Us

At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.