System Architect – CAFM/IWMS Specialist

About the Role:

We are seeking an experienced System Architect specializing in Computer-Aided Facility Management (CAFM) and Integrated Workplace Management Systems (IWMS) to lead the architecture, design, and implementation of cutting-edge workplace and facility management solutions. You will be a key player in defining the enterprise-wide strategy for these systems, ensuring they are scalable, secure, and aligned with the organization’s digital transformation initiatives. The ideal candidate will have a deep understanding of facility management technologies, system integration, and cloud infrastructure, along with the ability to lead cross-functional teams and drive business objectives through technology.

Key Responsibilities:

1. Systems Architecture and Design:

• Lead the end-to-end architecture and design of enterprise CAFM and IWMS systems, ensuring alignment with business goals and technology roadmaps.
• Architect solutions that integrate CAFM/IWMS platforms with other enterprise systems such as ERP (e.g., SAP, Oracle), CRM (e.g., Salesforce), HRIS (e.g., Workday), and financial management systems.
• Create comprehensive architectural diagrams and design specifications for the deployment and integration of CAFM/IWMS systems, focusing on scalability, reliability, and performance.
• Define standards and best practices for system configuration, data management, and customization of IWMS/CAFM platforms to meet specific organizational needs.

2. System Integration and Data Interoperability:

• Design and implement robust integration frameworks using APIs, web services (SOAP/REST), and middleware to ensure seamless connectivity between CAFM/IWMS platforms and other enterprise applications.
• Manage data flows between systems, ensuring real-time data synchronization and accuracy across platforms (e.g., space management, asset management, maintenance tracking, financial data).
• Architect solutions for efficient data migration from legacy systems to CAFM/IWMS platforms, ensuring data integrity and business continuity.
• Develop and manage data models that provide a unified view of space, assets, work orders, and other key facility data.

3. Cloud and Infrastructure Management:

• Design cloud-based and hybrid cloud architectures for hosting CAFM/IWMS systems, leveraging platforms such as AWS, Microsoft Azure, or Google Cloud.
• Optimize system performance through load balancing, redundancy, and disaster recovery strategies for both on-premises and cloud-hosted solutions.
• Ensure high availability and performance of CAFM/IWMS systems by utilizing appropriate monitoring tools, alert mechanisms, and automated scaling.
• Provide guidance on virtualized environments, containerization (Docker, Kubernetes), and infrastructure automation to streamline deployment processes.

4. Security, Compliance, and Risk Management:

• Establish and maintain security protocols for CAFM/IWMS systems, ensuring compliance with industry standards (e.g., ISO 27001, SOC 2) and local regulatory requirements.
• Implement encryption, identity management (IAM), and role-based access control (RBAC) to protect sensitive facility data, including building access, maintenance schedules, and asset inventories.
• Perform security audits and risk assessments to identify potential vulnerabilities in the system architecture, mitigating risks before they affect operations.
• Work with the IT security team to ensure compliance with GDPR, HIPAA, and other regulatory frameworks where applicable.

5. Leadership and Stakeholder Collaboration:

• Collaborate with business leaders from departments such as Facilities, Real Estate, Operations, and IT to gather detailed requirements, establish priorities, and ensure alignment of CAFM/IWMS initiatives with business goals.
• Act as a technical consultant and subject matter expert on CAFM/IWMS best practices, offering strategic insights into optimizing space utilization, maintenance efficiency, and asset lifecycle management.
• Lead technical teams, including developers, system integrators, and consultants, in the successful delivery of CAFM/IWMS projects.
• Provide mentorship and leadership to junior architects, fostering an environment of continuous learning and technical growth.

6. System Implementation and Project Management:

• Develop detailed project plans, timelines, and resource allocation for CAFM/IWMS implementations, ensuring projects are delivered on time and within budget.
• Oversee system configuration, testing, and rollout activities, working closely with internal IT teams and external vendors to resolve any issues that arise during deployment.
• Define KPIs and metrics to track the success and adoption of CAFM/IWMS systems post-implementation, ensuring ongoing optimization and user satisfaction.

7. Support and Continuous Improvement:

• Ensure proactive system monitoring and support, diagnosing and resolving issues quickly to minimize operational disruptions.
• Coordinate system upgrades, patches, and new feature deployments, ensuring backward compatibility and minimal downtime.
• Evaluate emerging technologies, new features, and enhancements from CAFM/IWMS vendors and make recommendations for continuous improvement.
• Foster a culture of continuous feedback from users to improve system usability, functionality, and performance.

Key Requirements:

Technical Skills:

• CAFM/IWMS Expertise: In-depth experience with major CAFM/IWMS platforms such as IBM TRIRIGA, Archibus, Planon, Accruent, SpaceIQ, or FM
• Enterprise Architecture: Advanced skills in systems architecture, including designing for scalability, fault tolerance, and high availability.
• Data Management & Analytics: Expertise in data modeling, SQL databases, data warehousing, and reporting tools such as Power BI, Tableau, or Qlik.
• Cloud Architecture: Proven experience with cloud platforms (AWS, Azure, Google Cloud) and a deep understanding of cloud-native technologies such as Kubernetes, Docker, and serverless architectures.
• System Integration: Expertise in integration technologies, including APIs, ETL tools, and middleware platforms (e.g., MuleSoft, Dell Boomi).
• Network & Security: Strong understanding of network architecture and security, including firewalls, VPNs, and data encryption techniques.
• DevOps & Automation: Familiarity with CI/CD pipelines, version control (Git), and infrastructure-as-code tools (Terraform, Ansible) for automating deployments and ensuring system consistency.

Experience:

• 7+ years of experience in systems architecture and implementation, with at least 3-5 years focused on CAFM/IWMS solutions.
• Proven track record of successfully leading CAFM/IWMS implementation projects for large-scale enterprises.
• Experience working in diverse industries such as real estate, facilities management, retail, healthcare, or higher education is a plus.

Education and Certifications:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Certifications in systems architecture frameworks such as TOGAF, Zachman, or vendor-specific certifications for CAFM/IWMS platforms.
• Additional certifications in Project Management (PMP), Agile (Scrum Master, SAFe), or Cloud Architecture (AWS Solutions Architect, Azure Solutions Architect) are desirable.

Soft Skills:

• Strong analytical skills and a keen attention to detail.
• Exceptional communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders.
• Leadership and team-building experience, with a focus on mentoring and guiding junior engineers.
• Excellent problem-solving abilities with a proactive and innovative approach.

Job Type: Full-time

Benefits:

• Company pension

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Nottingham