System and Automation Assistant

Stockton-on-Tees Borough Council; Stockton-on-Tees; Hybrid; GBP 9,000 - 10,000; Part time

Job description

• Do you have good ICT skills and a passion for completing work to the highest standards?
• Do you enjoy working in a fast-paced environment with conflicting demands and challenging deadlines?
• Are you positive, enthusiastic and a great team player?
• Do you want to work in a team that has a proven track record in delivering results?

If you have answered yes, then this is the opportunity for you!

We are delighted to be recruiting for a System & Automation Assistant to join our busy Technology Enablement & Business Rates Team, within the Revenues, Benefits & Welfare Service.

Day to day duties will include monitoring and updating exceptions and rejections from automated processing, acknowledging and responding to basic email enquiries, inputting data for straightforward amendments using the online forms available, dealing with confidential requests for information from internal and external organisations as well as providing administrative support to the service.

Stockton-on-Tees Borough Council issues and collects council tax and business rates from around 90,000 households and 5,700 businesses every year to fund the delivery of its services across the borough. The Revenues, Benefits and Welfare Service supports the most financially vulnerable of the borough’s residents, administering a wide range of welfare support schemes.

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.

This is a part-time role of 14.5 hours per week, to job share with an existing employee. The actual salary for the role is £9,715 - £9,869.01.

Details of working pattern will be discussed and agreed with the successful candidate as part of the interview process.

We offer an excellent total reward package, including:

• A competitive salary of up to £9,869.01.
• Generous annual leave entitlement. Ability to purchase additional leave is also available.
• Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
• Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.

And that's not all - you can also work flexibly, working part of the week at home.

Please look at the attached job description and if you want to have a chat about this role, then please get in touch with Christian Carr, Team Leader Technology Enablement on 01642 524237 or email [e-mail]

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘[e-mail]’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.