Switchboard Operator

Switchboard Operator- Mayfair based global firm. £30K- 38K plus benefits and bonus. Mon-Friday.

Fantastic long term and varied role working for a super friendly team. Daily lunch provided.

Top global company, based in stunning Mayfair offices, close to Green Park or Bond Street stations, are looking for Switchboard Operator to manage the efficient day-to-day operation of the Cisco Screen Based Switchboard and supporting the facilities Manager with a number of tasks.

Responsibilities to include-

• Operate the screen-based telephone switchboard (Cisco Call Manager) ensuring calls are answered expediently and processed accordingly.
• Take messages for staff and ensure that these are passed on accurately and expediently.
• Provide training of the telephone system, as required, to members of staff.
• Control of stationery stocks and replenishment as appropriate.
• Analyse the monthly stationery invoice reporting any errors as appropriate.
• Office Machinery fault reporting and monitoring.
• Ordering of Janitorial Supplies and maintenance thereof.
• Act as relief Receptionist as necessary (normally during the lunch window and covering periods of holiday and sickness).
• The distribution, collection and preparation for dispatch of post in the absence of the nominated individual.
• Act as Fire Marshal in the absence of the Receptionist.

The client is seeking an experienced customer service focused candidate who is calm, composed and a team player. Experience using Cisco Call Management system is an advantage but not essential. A good knowledge of Microsoft Word, Excel and Outlook is required.

Full benefits package including-

• 25 days holiday
• Bonus
• Pension
• Healthcare
• Free daily lunch onsite