Sutton: Care Coordinator

Care Coordinator

Location: Sutton

Salary: Competitive

Hours: Full Time

Benefits

• Competitive salary
• 28 days paid holiday (including bank holidays)
• Pension scheme
• Ongoing training and professional development opportunities
• Supportive and friendly team environment
• Opportunities for career progression within the company
• Paid mileage or travel allowance (if applicable)
• Employee recognition and reward schemes
• Access to employee wellbeing support
• Staff events and team-building activities
• Referral bonus scheme

About The Role
We are seeking a compassionate, organised, and proactive Care Coordinator to join our dedicated team. In this vital role, you will be responsible for managing and coordinating high-quality care services to ensure our customers receive person-centred support that promotes independence, dignity, and well-being.

This is an office based job in Sutton, Surrey.

Key Responsibilities

• Coordinate and schedule care visits in line with customer care plans, ensuring continuity and consistency of care.
• Act as the main point of contact for care staff and customers regarding rota changes, customer updates, and day-to-day support.
• Liaise closely with care workers, customers, families, and other professionals to ensure smooth delivery of services.
• Monitor and review care plans, conducting regular quality assurance visits and spot checks.
• Support with the recruitment, onboarding, and training of care staff.
• Participate in the on-call rota to provide out-of-hours support as needed.
• Maintain accurate records and ensure compliance with CQC regulations and company policies.

About You

• Previous experience (preferable but not essential) in a care coordination or scheduling role, ideally within domiciliary care or a similar environment.
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• A genuine passion for delivering high-quality care.
• Proficiency in using care management systems and Microsoft Office.
• Ability to work under pressure and adapt to a fast-paced environment.

What We Offer

• A supportive and friendly team environment.
• Opportunities for training, development, and career progression.
• Competitive salary and benefits package.
• Rewarding work where you can make a real difference in people’s lives.