Surgical Scheduler

Job summary: Coordinates and schedules surgical procedures, ensuring seamless communication between patients, surgeons, and medical staff. The scheduler ensures accurate and efficient planning to optimize surgical calendars while providing excellent customer service to patients and maintaining compliance with policies.

Duties:

• Coordinates and schedules surgical procedures, pre-operative, and follow-up appointments.
• Secures all pertinent patient testing information.
• Produces and maintains weekly surgical log.
• Verifies patient insurance and secures pre-authorizations.
• Identifies scheduling barriers and implements solutions to improve scheduling.
• Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.
• Assists with front desk office coverage as needed.
• Sorts and distributes incoming and outgoing mail.
• Establishes and maintains effective working relationships with physicians, staff, and management.

Qualifications:

• Minimum High School Diploma or equivalent.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Experience with scheduling preferred.
• Knowledge of insurance and billing processes preferred.
• Knowledge of EHR (Athena/Epic) preferred.

Equal Opportunity Employer/Disabled/Veterans

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond.

BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

EEO & Accommodation Statement

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

Requirements

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.