Surgical Care Navigator

Mersey and West Lancashire Teaching Hospitals NHS Trust; Knowsley; On-site; GBP 24,000 - 36,000; Full time

Job description

Job Summary

Surgical Care Navigator - Directorate - Admissions, Surgical Division

(Hybrid Working)

Job Location: Whiston Hospital

AFC Band - Band 4 (12 months fixed term Secondment opportunity considered)

An exciting opportunity to support the use of an innovative AI tool across Mersey and West Lancashire Teaching Hospitals which helps prioritise patients to prepare for surgery through a self-care coaching prehabilitation programme. The Surgical Navigator post will be introduced to primarily promote and support the onboarding of eligible patients to wait well for surgery at home with the support of the coaching programme.

We are looking for an enthusiastic person to join our Surgical Team to communicate with our patients on the benefits of enrolling onto the prehabilitation 12 weeks programme and explaining to them on how to proceed with this offer. The role will also involve liaising with surgical and pre-operative assessment colleagues to track updates for this patient group. The Surgical Navigator will also be expected to generate and manage patient lists, liaising with appropriate clinical teams to capture outcomes of patient reviews ensuring data is captured accurately and divisional reports are available.

The role requires the post holder to be self-driven, highly organised and have excellent communication skills. Good administrative and excel skills are essential to create and maintain spreadsheets to a high standard.

Main duties of the job

• Plan and organise activities to ensure weekly patient lists are prepared and made available to relevant clinicians for review.
• Attendance at weekly operational meetings.
• Develop procedures for own work area and work within the boundaries of the departmental procedures.
• Receive complex patient level information and manipulate patient level data using excel and information dashboards.
• Ensure weekly patient lists are prepared and made available to 3rd Party Supplier for prehabilitation patient cohorts.
• Using existing in-house inpatient waiting list dashboard identify appropriate cohort of patients who require a harms review and export onto excel for divisional use.
• Manage timelines for review to take place and escalate where required if reviews are not carried out by clinicians within the agreed timeframe.
• Ensure the outcomes of the returned reviews are recorded accurately within digital patient notes.
• Ensure quality and accuracy of all data reports.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Closing Date - 26th February 2025

Enquiries:

Adam Ralph (Directorate Manager) 0151 430 1934

Jemma Smith (Assistant Directorate Manager) 0151 290 4182