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Supporter Data Officer

TN United Kingdom

Bristol

On-site

GBP 100,000 - 125,000

7 days ago
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Job summary

An established industry player is seeking a passionate Supporter Data Officer to enhance the supporter experience for wildlife enthusiasts. In this dynamic role, you will utilize your customer service skills to engage with members and manage data effectively. Your organizational abilities will help ensure that every interaction is meaningful and impactful, fostering a connection between supporters and wildlife conservation efforts. Join a dedicated team committed to making a difference in the natural world, where your contributions will play a vital role in protecting and restoring habitats across the West of England.

Qualifications

  • Experience in customer service and providing excellent supporter experiences.
  • Ability to work with data and manage a CRM effectively.

Responsibilities

  • Provide high-quality supporter experience to members and supporters.
  • Manage supporter data and ensure effective communication.

Skills

Customer Service Skills

Data Management

Organizational Skills

Tools

CRM Software

Job description

Would you like to use your customer service skills to help wildlife? Are you someone who has experience of providing an excellent supporter experience and wants to make a difference for wildlife and the natural world?

We are looking for a passionate, target-driven Supporter Data Officer to join our team and provide our members and supporters with a high-quality supporter experience.

This role would suit someone who enjoys working in a friendly, dynamic environment where everything we do is to help local wildlife and allows us to connect with supporters who share our love of wildlife.

The successful candidate is likely to enjoy working with data and managing a CRM, being well-organised and having the chance to ‘go the extra mile’ for our valued supporters.

About Avon Wildlife Trust: Avon Wildlife Trust has exciting plans to create and restore habitats, enable people to take action for wildlife, and secure more land for nature across the West of England. We are the largest local charity working to protect wildlife in the West of England area. We are one of the 46 Wildlife Trusts and the Royal Society of Wildlife Trusts that collectively form The Wildlife Trusts. Together, we are the biggest organisation in the UK working solely for nature.

Today, Avon Wildlife Trust employs over 50 staff and works alongside over 800 volunteers, supported by over 18,000 members. We work to bring wildlife back by managing and restoring habitats and inspiring people to take action for wildlife. We manage 30 nature reserves, covering over 1,000 hectares of land from ancient bluebell woods to Iron Age forts, nationally important wetlands, and wildflower meadows. The Trust involves people in nature’s recovery by empowering, equipping and supporting them to take action in their communities. We help people connect with nature through events, award-winning educational and community programmes, and visits to our nature reserves. The Trust communicates and advocates for nature across the West of England, working with MPs and local Councils to ensure the importance of nature is reflected in legislation and local plans. We work with landowners in the wider countryside to create living landscapes where people and wildlife can thrive.

Inclusivity Statement: Nature is for everyone and Avon Wildlife Trust is committed to building an inclusive organisation where the workforce reflects the cities and areas we serve and where colleagues feel confident about being themselves at work. Applications are welcome from people of all backgrounds, regardless of gender, sexual orientation, race, disability, marital status, age, and religion, and are particularly encouraged from sections of society that are under-represented in the conservation sector. All appointments are made on merit.

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