Supported Lettings Admin Assistant

• East Suffolk Council, Lowestoft, Suffolk NR33 0EQ or Melton IP12 1RT
• Band 3, £25,584 - £27,269 per annum pro rata
• 18.5 hours per week
• Fixed term till 31 March 2026

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Council's Housing Needs Team as a Supported Lettings Admin Assistant.

Your role

The successful candidate will undertake a wide range of administrative duties on behalf of the Supported Lettings Team, including providing a friendly and professional first point of contact for tenants, maintaining and updating data systems, paying invoices, and the allocation and viewing of properties.

What you will need:

The post holder will have experience of working in a customer-focused environment, offering advice and guidance, and has worked in a clerical, administrative, and/or office-based role. It is essential to have the ability to communicate effectively with customers, complainants, managers, and staff while displaying a confident, professional, and friendly approach at all times.

Why work for us?

East Suffolk Council is a great place to work and there are many benefits our employees can access.

Here are some of the main benefits:

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
• Local government pension scheme
• Flexible working arrangements
• Learning and development tailored to your role
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty, and many other products and services.

For more information, please see our benefits brochure (pdf).

For more information

Please contact Zoey Alcock at zoey.alcock@eastsuffolk.gov.uk for an informal discussion regarding this post.

Closing date: 31 March 2025.

Interview date: 8 April 2025.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (docx).

Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk.

We value our staff and know that in order for us to remain successful, it is essential for us to recognize talented employees, developing and retaining them within the organization. We are committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.