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Supported Housing Officer

Hazz Design Consulting, Inc.

Manchester

Remote

GBP 60,000 - 80,000

29 days ago

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An exciting opportunity awaits for a Supported Housing Officer at a national charity, where you can make a real impact in the community. This home-based role is perfect for those with experience in housing management, offering the chance to support vulnerable residents and manage housing services effectively. You will lead housing management activities, resolve conflicts, and ensure compliance with tenancy agreements. Join a forward-thinking organization that values your contributions and offers a potential pathway to permanent employment. If you are passionate about making a difference in people's lives, this role is for you!

Referral bonus of £250 for successful candidates

1+ years experience in housing officer role and 6+ months in income collection.
Strong understanding of housing laws and ability to handle disputes.

Manage housing services and support vulnerable residents.
Handle income recovery and ensure compliance with tenancy agreements.

Housing Management

Conflict Management

Communication Skills

Problem Solving

Income Collection

Home Based/Remote

Supported Housing

3 Months

35 hours

£17.07 LTD / £14.55 PAYE (inc hol)

An exciting opportunity has arisen for a Supported Housing Officer at a National Charity, providing comprehensive housing management and estate services for supported housing residents. This home-based role offers an opportunity for those experienced in housing management to make a real impact within the community.

THE ROLE

Responsibilities

As a Supported Housing Officer, you will play a key role in managing housing services within your designated patch. You will be responsible for providing housing management and supporting vulnerable residents. Key responsibilities include:

Leading housing management activities within your patch, supporting vulnerable residents.
Managing income recovery and ensuring tenants meet payment obligations.
Handling neighbour nuisance/conflict issues and managing estate management.
Working closely with area teams to ensure comprehensive service delivery.
Liaising with residents to ensure tenancy/licence agreements are understood and adhered to.
Providing housing advice, support, and resolving issues promptly.
Ensuring all records are maintained and updated according to contractual requirements.

THE CANDIDATE

To be considered for this role, candidates must meet the following key requirements:

1+ years of experience in legal action/housing officer role.
6+ months of experience in income collection.
Familiarity with tenancy/licence agreements.
Remote, but needs to be based in North West, West Midlands, or Leeds/Yorkshire Area.

Additional Experience Required Includes

Experience in supported housing or similar housing management roles.
Strong understanding of housing laws and regulations.
Ability to handle neighbour disputes, nuisance, and conflict management.
Excellent communication skills and a proactive problem-solving attitude.
Ability to work collaboratively within area teams to deliver the best outcomes for residents.

THE CONTRACT

35 hours per week, Monday to Friday, 9 AM - 5 PM
Remote
3-month contract, with the potential to become permanent
£17.07 per hour LTD / £14.55 per hour PAYE (inclusive of holiday pay).

If you know someone who might be suited to this role, we offer a £250 referral bonus for every successfully referred candidate!

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