Support Worker Recruitment Lead

Active Care Group; Corbridge; On-site; GBP 16,000 - 27,000; Part time

Job description

JSP specialises in providing case management services for people who have suffered brain injuries or have other debilitating disabilities. We currently provide services throughout the Midlands, Northern England and Scotland. JSP Ltd is registered with the Care Quality Commission (CQC).

At JSP Ltd, we offer brain injury and spinal injury case management, occupational therapy, training and expert witness services for complex care needs for both adults and children.

We have an amazing opportunity for a Support Worker Recruitment Team Lead to join our amazing team at JSP - Corbridge.

Our success depends on our people, our productivity, and our client-centred approach to work. An administrator is the supportive driving force behind each of these areas, and we're currently seeking an Administrator to join our team.

What you'll be working:

Location: Corbridge, Northumberland but the JSP operations team is comprised of staff from each of our other offices in Sheffield, Edinburgh and Manchester.

• Part-time, 22.2 hours per week (working pattern to be discussed at interview)
• Salary: PTE £16,200 FTE £27,000
  

What you'll be doing:

Main responsibilities and duties

• Support Worker administration, including:

• Advertising new support worker positions
• Monitoring applications
• Arranging interviews at Case Managers request
• Assisting Case Managers with offer letters and contracts where necessary
• Check Right to Work in the UK for both UK and foreign nationals
• Sending pre-employment forms to successful candidates
• DBS management: verifying ID for DBS applications and checking of DBS for current staff on update service
• Creating personnel files for new staff
• Creating ID badges for support workers
• Maintaining Support Worker HR records
• Production of monthly compliance audit reports for support worker compliance

Additional responsibilities and duties

• General administration duties: such as typing letters, formatting reports, scheduling meetings, ordering stationery and office supplies and general upkeep of the office and reception areas
• Administrative support to the Case Managers, Occupational Therapists and other JSP staff
• Assisting with non-fee-earning and fee-earning tasks, as instructed by the clinical staff
• Reception duties, including answering phones, greeting visitors or clients, sorting and distributing incoming post, and dealing with outgoing post and special deliveries if required
• Minute taking for team meetings, as and when required
• Assistance with Support Worker Payroll: checking and processing timesheets, inputting data to payroll spreadsheets, maintenance of payroll and holiday pay records, dealing with queries from Support Workers or Case Managers, and liaising with the accountants
• Monitoring of Support Worker annual leave and sick leave
• Client administration: including maintaining client records, preparing disclosures, archiving and retrieval of files, collating statistics, scheduling client reviews and supporting with case management enquiries and referrals
• Other duties and tasks, as assigned.

About you:

Skills and Qualifications:

Essential:

• GCSEs, or equivalent, in English and Maths (grades A-C /9-4)
• Good written and verbal communication skills, grammar, spelling, style, etc.
• Good numeracy skills, accuracy, and an eye for detail
• Proficient in IT with a good working knowledge of Microsoft Word, Excel, and Outlook
• Strong time management skills and multitasking ability
• Reliable and professional - you value honesty and discretion

Desirable:

• 2+ years' experience in an administrative role
• Previous experience in the Legal or Medico-Legal industry
• Experience of working with confidential client documentation
• Strong record-keeping skills
• Minute taking experience

About us:

JSP Ltd provides an essential service to both adults and children who have suffered brain and spinal injury. Qualified staff assess clients' needs and offer individually designed case management and rehabilitation programmes. The company was established in 1994 and is now a successful rehabilitation and case management consultancy, working in close co-operation with the legal profession. We now have five offices employing around 80 staff. We manage over 400 support workers and provide services to just under 400 clients nationally.

JSP Ltd is not an agency. Recruitment of staff for small, personalised care teams is part of our case management service and is undertaken on behalf of individuals using this service.