Support Worker – Dual Diagnosis (Alcohol Dependency & Mental Health) (£24043.50 - £24843.00, pr[...]

BCHA; Bournemouth; On-site; GBP 22,000 - 30,000; Full time

Job description

Denley House in Bournemouth aims to provide a better quality of life for alcohol dependent adults. Our target group are alcohol dependent drinkers aged 55 years plus, who have many safeguarding challenges. These individuals all have care packages which we have support with external agencies.

All customers are referred through social services, the Community Mental Health Team, Learning Development and street homeless services. Once we receive a social services assessment, we risk assess the potential customer then invite for an interview. A package of care is agreed and put in place by a social worker prior to the customer moving in.

Position:

Are you passionate about making a lasting difference in people’s lives? We’re looking for a dedicated and compassionate individual to join our team supporting adults with co-occurring mental health challenges and alcohol dependency.

You will develop customer-led support using person-centered and psychologically informed approaches, providing information, advice and hands-on support to individuals who are actively drinking and experiencing mental health difficulties. Your work will contribute to the delivery of a high-quality, safe, and dynamic service in accordance with BCHA’s policies, procedures, vision, values, and strategic objectives.

This role operates on a 7-day rotating shift pattern. You’ll work within the BCHA Psychologically Informed Environment (PIE) framework to enable individuals to make lasting changes and move toward independent living.

Your role will include:

• Initiating meaningful engagement to help individuals achieve their personal recovery goals
• Supporting those with dual diagnosis to reduce barriers to treatment, care, and ongoing support
• Collaborating with a team to ensure consistent, high-quality support
• Building and extending partnerships with external mental health and addiction support services
• Managing emergency situations with support from colleagues and on-call managers
• Using creative and proactive approaches to meet each person’s unique needs
• Delivering innovative and engaging learning activities to support personal development
• Contributing to the general upkeep and cleanliness of the Service

This is an opportunity to be part of an organisation deeply committed to:

• Psychologically Informed Environments (PIE)
• Trauma-Informed Care
• Strengths-based and holistic approaches

What we offer:

• Full induction and a personal development plan
• Core training including safeguarding, first aid, and health & safety
• Opportunities for specialist training in mental health awareness, solution-focused techniques, and more
• The chance to gain formal qualifications and grow your career within BCHA
• A supportive and flexible working culture with a 7-day work week rota

We welcome applicants with or without previous sector experience—what matters most is your ability to engage, support and empower people.

A DBS check will be required, as the role involves working with vulnerable adults. BCHA is committed to safeguarding and promoting the welfare of all individuals we support.

Requirements:

• Ability to lone work; following internal guidance and safety procedures
• Ability to manage young people’s behaviour in line with risk management plans and with aim of minimising exclusions/unplanned departures
• Ability to liaise and work cohesively with internal and external groups, forums and partners
• Experience writing basic reports, letters, and other correspondence
• Moderate level of IT literacy including email, Word

Other information:

• +Salary pro rata

Shift pattern - Early - 07:00-15:00, Late - 13:30 - 21:30.
Includes every other weekend
2 week rolling rota
will include some lone working