Support Worker

Northern Case Management: The balance of client advocacy and accountability, which empowers rehabilitation in a nurturing and professional environment.

Please note we are NOT able to offer sponsorship for this role and therefore will not be able to progress any candidates who require a certificate of sponsorship to work in the UK.

We are looking to recruit a full team of experienced, highly motivated, and proactive Male and Female* Support Workers and/or bank staff, to work in the Blundellsands area of Crosby. We are also looking for a Team Leader to join this team. Our client currently resides in Blundellsands area of Crosby with his partner and two children, and he receives 24-hour care.

Meet our client: I am a 44-year-old male. I have a severe brain injury following an RTA as such my behaviour can sometimes be unpredictable, especially around new people as I can be anxious until I get to know you properly. Once I am familiar with people, I have a great sense of humour and enjoy having 'banta' and like to wind people up and play pranks on them with the help of my young son. I have two children, a son who has autism and ADHD and a daughter; they are everything to me and are my main motivation for my rehabilitation programme. I like playing board games, going out on trips to the zoo, bowling, amusement arcades, for walks down the beach and also walking my pet dog. I also used to be a Chef prior to my brain injury and with your support, I cannot wait to start cooking and baking again. I enjoy baking with my children, I tell them to hurry up so I can eat what we have created (I am not very patient). I love listening to music; I'm a big Pink Floyd fan and other artists I like are the Beatles, Fleetwood Mac, Phil Collins, Dire Straits, Paul Weller and Santana. My stereo system is my pride and joy. I like going to music concerts and I will dance in my chair; I will grab your hand and make you dance also. I enjoy watching comedy shows; one of my favourites on Netflix is 'Shameless' and I like watching live football on the TV especially my favourite team Liverpool Football Club.

Please note we are recruiting Male and Female Support Workers and a Team Leader due to a genuine occupational requirement of the person we support; therefore this role is exempt from the Equality Act 2010 Part 1 Schedule 9.

What you will be working:

36 hour per week on a rolling rota, 7 days per week:

• Day Shifts: 8.00am - 8.00pm
• Wake Night Shifts: 8.00pm - 8.00am
• Sleep Night Shifts: 10:00 pm - 7:00 am

£13.50 per hour weekday rate

(Sleep rate 10pm - 7am Mon - Thurs £100)

£15.50 per hour weekend rate

Car Driver with full UK License is essential.

What you will be doing:

• To establish and maintain a trusting, therapeutic, working relationship with client, family & Case Manager.
• To support the client in line with the Care Plan guidance.
• To promote, monitor and maintain health, safety and security in the workplace.
• To promote effective communication with all parties.
• To contribute to the protection of individuals from abuse.
• To liaise with other agencies when required.
• To complete daily records as advised including time sheets, daily records, care plan summary and critical incidents, petty cash etc.
• To attend supervision, team meetings and other meetings with the employer and other persons as nominated by the employer.
• To attend training sessions as arranged.
• To support the client with all activities of daily living, maintaining independence and household chores.
• To support the client with accessing health appointments and medication administration.
• To support the client to attend and participate in a range of community activities.
• To carry out therapy sessions as advised by treating professionals.

• Observe and operate at all times in accordance with the Company's policies and procedures.
• Provide a flexible working pattern, to ensure the smooth operation of service, including working out of core hours, weekends and public holidays.
• To undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
• Ensuring service user needs and business objectives are met.

What you will have:

• Have some experience of brain injury and/or neurological conditions and working in a community setting. Experience of working with clients with complex needs and/or challenging behaviours is desirable but not essential.
• Ability to work as part of a team and as an individual. Self-confidence and be able to manage challenging situations.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organisational, time management and planning skills, with a commitment to self-management and continuous personal development.
• IT literate. Use of MS Word, Excel and Outlook.
• Flexible, professional and a positive approach to multi-site working.
• Proven reliability in terms of full attendance and timekeeping.
• Full UK driving licence.

• Service User Focus
• Health and Safety
• Leading, Managing and Planning
• Company Standards
• Teamwork
• Communication
• Medical

What to look forward to:

• Competitive Salary: £13.50 per hour weekdays/waking nights (Sleep rate 10pm 7am Mon-Thurs £100), £15.50 per hour weekend days/waking nights (Sleep rate 10pm 7am Fri-Sun £110).
• 25 days plus bank holidays.

About Northern Case Management: Northern Case Management (NCM) was established in 1997 to provide support to people with acquired neurological damage (i.e., brain and spinal cord injury) and empower them to develop their full potential and enrich their lifestyle through providing a comprehensive client focused service. NCM work closely with the client and their family or representative to provide tailored support packages for clients in their own homes. We want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

For further information or details please contact mw@northerncasemanagement.com.